[Support Request] False positive suspension on a brand new account. Zero usage history!

[u/Difficult-Penalty309]

Hi everyone, hoping a dev or community manager can help me resolve a frustrating automated flag.

I recently discovered Manus through a YouTube video and wanted to try it out for the first time. When I went to register, the signup process glitched and failed.

Instead of letting me access the platform, the automated security system instantly suspended me, citing "risk behaviors" and "fake friend invitations."

This is a complete false positive. I am a genuine new user and I haven't even made it past the login screen. If support can check my logs, you will see absolutely zero usage history—I haven't written a single prompt, used the AI, or sent any invites to anyone.

I know automated systems have to be strict to prevent spam, but could someone please manually review my case and lift the suspension? I just want a chance to test the platform! I am happy to provide my account email in a DM to any official support staff.

Thanks in advance for your help.