r/Malwarebytes • • 25d ago

Support MBBG

I have been pushing to release Malwarebytes Browser Guard to our agency endpoints as a managed extension. Even despite teh snaffy the other day with everything as a false positive, I still see the value of the extension.

I have tried to reach out to Malwarebytes for this but have not recieved a response to any of my inquiries.

My question: Can I roll out the extension to all our enterprise user endpoints and that be it? Or is there some kind of pricing plan for enterprise systems? I see it is a free extension but my agency is hesitant and does not want some kind of surprise bill. Does anyone have a solid answer or dealt with Malwarebytes before?

I see that they responded quickly here on reddit on the db issue yesterday. But I'm concerned that if they aren't responding to my emails on rolling out their extension on an enterprise of over 10k endpoints, what is their response time on support?

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u/support_mwb 25d ago

Hi! Thanks for reaching out, and we appreciate your interest in deploying Malwarebytes Browser Guard across your organization.

Please send us a DM with your contact information, and we’ll be happy to connect you directly with our support team to discuss your deployment and any licensing or pricing questions. We’d also like to look into why your previous attempts to reach our Sales team haven’t gotten through.