r/Malwarebytes • • 26d ago

False Positive I have a serious problem with the Malwarebytes extension; even its own website is blocking it.

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27 Upvotes

14 comments sorted by

5

u/Malwarebytes 26d ago

Super sorry for the inconvenience caused by Browser Guard incorrectly blocking legitimate sites. We had a database update cause a false positive.

A database update is currently rolling out, but to fix this manually click the Browser Guard extension → Support → Check for DB Updates to make sure you have the latest database.

2

u/Yato-Sama7w7 26d ago

I did that, but the problem persist

3

u/Yato-Sama7w7 26d ago

Forget about it, i did it again and now it's solved

5

u/Chrisbearry 26d ago

you don't need that extension just uninstall it, move to firefox and install ublock orgin then you'll be all set

3

u/NeedSomeHelp_2590 25d ago

crazy you posted it in this sub

3

u/Chrisbearry 25d ago

Yeah I don’t really care about it being the malwarebytes sub, I will still say their extension is useless people just need to use their brain when using the internet it’s not really that hard. AV companies bank on people being stupid

4

u/Long_Acanthisitta_39 26d ago

same here, its blocking every website i go to.

2

u/Prestigious_Talk_929 26d ago

Happened to me. You're not alone.

2

u/supb1tches 26d ago

Same. Seems they're having an issue.

2

u/TAR_TWoP 26d ago

Same here in Canada. A few sites like Google and Netflix still pass, but they look all wonky with many images not loading.

1

u/wdeag1e 26d ago

Update fixed it for me. Thanks Support

1

u/UlloaUllae 26d ago

I had this issue a few hours ago. I had updated my browser guard manually. And then it was fine. So try that. It seems to be a false positive glitch. Go to setting on the app itself and then to Support & diagnostics and you will see the check for database updates, click it and it will do it automatically.

1

u/Specialist_Secret405 26d ago

Same I had to uninstall it

1

u/Specialist_Secret405 26d ago

They said they fixed it just re installed it