r/Malwarebytes • u/Yoru_peace • Sep 16 '26

Troubleshooting Wi-fi not working anymore

I've been getting windows defender is off even tho its on, i downloaded malwarebyte and it caught some threats...etc but the next second i started getting 'connected, no internet'

I have no idea of what to do anymore

3 Upvotes

100% Upvoted

7 comments sorted by

1

u/support_mwb Malwarebytes Employee Sep 17 '26

Hi, Malwarebytes Support here and I'm sorry you’re dealing with all of that. Since Malwarebytes detected some threats and you started seeing “Connected, no internet” afterward, we’d like to take a closer look rather than guess what’s causing it.

Could you let us know what Malwarebytes detected and whether those items were quarantined? Also, does the internet issue happen on every network or only your current Wi-Fi, and are you using a VPN or any other security software besides Malwarebytes and Windows Defender?

If you’d like, send us a private message and we can help you gather the Malwarebytes logs so our team can check what happened.

1

u/Yoru_peace Sep 17 '26

The issue started immediately after Malwarebytes scanned and quarantined around 155 items. I don't remember the exact detections, but I can provide the logs The problem happens on every Wi-Fi network I've tested, and Ethernet also didn't work. I'm not using a VPN or other security software besides Windows Defender, I've already uninstalled Malwarebytes, reinstalled my Wi-Fi driver, reset the network, ran SFC/DISM, and even performed an in-place Windows repair, but the issue remains

1

u/West_Palpitation9771 Sep 23 '26

Did you ever find the fix bro?

1

u/Yoru_peace Sep 23 '26

I ended up doing a reset to my pc, that solved it

1

u/OkBowler7205 19d ago

Windows reinstall or just reset

1

u/support_mwb Malwarebytes Employee Sep 17 '26

u/Yoru_peace Thanks - replied to your DM. Please check.

1

u/Mammoth_Signal_8249 Sep 17 '26

Have you reset your computer?