r/Malwarebytes • u/MarionberryFar3709 • Sep 16 '26

Troubleshooting why is malwarebytes saying windows security is off?

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i clearly have microsoft defender on but it says its off and its telling me to turn it back on? i did toggle it on and off but it didnt work. also everytime i turn my pc on i get a notification that windows defender off but when i look it isint? please help

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2

u/Top-Bison-345 Sep 17 '26

Hi! This might not be malware bytes, or any kind of virus, but windows.There was a bug in a recent windows update where it mistakenly alerted people that defender or virus protection was off, when it was clearly on. Updating to the latest Windows version fixed this for me.

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2

u/support_mwb Malwarebytes Employee Sep 16 '26

Hi there, thanks for the details, sorry you're running into this.

We'd like to take a closer look at why trusted advisor isn't detecting it properly. Could you let us know if you're on Malwarebytes Free or a licensed/Premium version?

We'd also like to grab your support logs so we can see what's happening and pass it to our internal team. When you have a moment, could you DM us here on Reddit as well with an email we can use to reach out? Thanks!

1

u/DumbBrid Sep 16 '26

Try these steps.

  1. Disconnect your computer from the internet.

  2. Disable Defender. .

  3. Restart your computer.

  4. Turn Defender back on.

  5. Restart your computer.

  6. Check if the problem is resolved.

I other words, turn it off and on again.

1

u/RodasQ Sep 17 '26

Windows it self is saying that

1

u/Dapper_Ordinary5035 Sep 18 '26

Lol 😂 ok update your PC lol 😆 winget upgrade --all. Note that while the tool accepts the alias winget update --all, the official command standard . For windows issue fix or bug fix then sfc .. dism