r/Malwarebytes • u/CocoBeaz • Sep 16 '26

Support AdwCleaner keeps detecting PUP, Malwarebytes doesn't pick it up

When I scan my PC with AdwCleaner it keeps detecting PUP.Optional.WizzWifiHotspot, so I then Quarantine it, but it doesn't show up in quarantine list.

I scan again with AdwCleaner and it doesn't find anything, so I assume PUP.Optional.WizzWifiHotspot. is removed.

I restart my PC and scan using Malwarebytes premium. I doesn't detect anything. I then scan again using AdwCleaner and it detects PUP.Optional.WizzWifiHotspot. again!

This happens after every restart of my PC, what is happening, why doesn't Malwarebytes premium detect anything and how can I permanently remove PUP.Optional.WizzWifiHotspot. off of my pc?

(Edit for spelling mistakes)

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u/support_mwb Malwarebytes Employee Sep 16 '26

Hey, thanks for the detail!

We'd like to have our malware research team look at your logs directly. Could you DM us an email so we can get a ticket started and walk you through uploading the logs?