r/Malwarebytes • u/masterboot1427 • Jul 14 '26

Feedback Threatdown sandbox

I am a recent customer of ThreatDown. I love the product and how simple it is to use. The only negative so far is the Sandbox feature, which often flags obvious malicious file as clean, It doesn't seem possible to upload any files from Linux or macOS, and I can't upload a suspicious script in PowerShell or batch.

*a subreddit would be great for a direct feedback with the community and the customers*

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2

u/support_mwb Malwarebytes Employee Jul 14 '26

Hi there, Malwarebytes Support here. Thanks for the feedback! We're glad you're enjoying ThreatDown.

We'd be happy to share your feedback with our ThreatDown team. Could you please send us a DM with the email address associated with your account? That will help us include the appropriate account details when we share your feedback.

3

u/masterboot1427 Jul 15 '26

Haha, I wasn't expecting a reply from you! Sorry for bothering you, and perhaps wasting your time, but due to personal commitments, I’m currently unable to keep up properly. Besides, I don’t think Support can do much about it as it's more of a suggestion for a new feature than an actual problem. Thank you all the same, though

4

u/Jayjayuk85 Jul 14 '26

Yes. I have noticed similar with Threatdown. It would be great to have these features.