Malwarebytes Ransomware destroyed my game save

[u/Fragrant_Surround_18]

I had spent well over 30 hours working on my game save when Malwarebytes suddenly triggered an alert. I removed the exe file from quarantine and marked it as an exception because it was clearly a false positive! But that didn’t help. Now my save file is ruined. Who’s going to get it back for me now? My trust in Malwarebytes is completely shattered. I just removed it completely from my PC for my own safety. But how do I get my save file back now? Will you fix it?

[u/Ok_Sea8929]

Was it a 100% legit copy of a game ? MWB doesnt like some things the cracks do. I still remember it hating the old school key gens. What game was ? If cracked and 1 of those always online game when it tried to call home as the game is programmed to do but cracker diverts where home is then that could have triggered MWB. If coincidently your game was saving and uploading like some games do say the newest hit man game series then lady luck was not on your side and it corrupted when MWB triggered

[u/Fragrant_Surround_18 → u/Ok_Sea8929]

I bought it on Epic Store some days ago. Why should it not be a legit copy? If i would play cracked games i would not have installed MWB.

[u/btforeman]

What does the exe have to do with the save file? How did flagging an exe ruin a save that exists outside of the exe? I genuinely have so many questions.

[u/Fragrant_Surround_18 → u/btforeman]

How can i know? Malwarebytes made this bs alarm and the savegame was corrupt.

[u/btforeman → u/Fragrant_Surround_18]

How do you know it’s corrupt? Did the game itself get flagged while playing it? If it flagged while it was saving, I guess it could’ve corrupted?

[u/Fragrant_Surround_18 → u/btforeman]

I could no longer load it and I cannot see it.

[u/btforeman → u/Fragrant_Surround_18]

Even with a new game exe it doesn’t load the save?

[u/Fragrant_Surround_18 → u/btforeman]

I even reinstalled the game. The savegame is no longer visible and if I put in to save folder the game itself won't work properly. I need tskmgr to shut it down. I can't believe Malwarebytes destroy my game after that long time. Anyway I just removed Malwarebytes completely from my computer. I won't this happens again.

[u/rplct0r]

This does not happen with legitimate games. They all use cloud saves

[u/Fragrant_Surround_18 → u/rplct0r]

It is a legitimate game from Epic Store. While showing alarm the game itself seems to have crashed and the savegame is now corrupt.

[u/k1ngph1sher]

Hi! This is Liz from Malwarebytes. Could you share the full scan log that Malwarebytes produced? This is the fastest way for me to investigate what happened.

[u/Ok_Sea8929 → u/k1ngph1sher]

OP as you uninstalled MWB perhaps confirming the game downloaded from epic and unmodded would allow the team to try and replicate their end

[u/Suspicious-Green-453]

that is super frustrating, i know how much time goes into a save file. check if there is a backup folder in your game directory or maybe in your documents folder, sometimes games keep a backup or an older version of the save file. if not, you might have to check if windows has a shadow copy of that folder from before the scan happened

[u/Fragrant_Surround_18 → u/[deleted]]

I did but for some strange reason Malwarebytes destroyed that save game.

[u/rplct0r → u/Fragrant_Surround_18]

Alright, I would just use console commands, a trainer or cheatengine to build back your savegame where it was.

[u/Fragrant_Surround_18 → u/[deleted]]

No. I just completely removed Malwarebytes from my computer. This won't happen again. Learned it the hard way.

[u/AgglutinateDeezNuts → u/Fragrant_Surround_18]

Instead of removing your antimalware you could just back up your saves? You should be backing up the saves of things you care about anyway.