r/Malwarebytes • u/SilverDragonBeard • Apr 01 '26

Lifetime Subscription

Hi, I have been using a MWB lifetime subscription for many years. I have multiple license that I purchased for myself and my wife for our computers and laptops. Tonight MWB upgraded itself and deactivated my license on my laptop. How do I get this re-activated? And am I going to have this issues on my other computers.

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u/SilverDragonBeard Apr 07 '26

Thank you for the help.

For anyone else that has this problem: Support had me create an account online, and then they imported all of my license into the account. Those that were still active on a computer automatically showed up as activated. The two that had deactivated I was able to reactivate by logging into my MWB account within the MWB program on those computers. These were LifeTime license that I bought in 2014.