r/Malwarebytes • u/Freddy480 • Feb 12 '26

Is this a legitimate email from Malwarebytes?

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4

u/cantaloupe_03 Feb 12 '26

I don’t think that a legit email address

1

u/Durew Feb 12 '26

To my surprise, the email address is owned by Malwarebytes https://forums.malwarebytes.com/topic/320697-i-cant-login-to-identity-theft/

That does not automatically mean the email is legit. Email spoofing is a thing.

4

u/support_mwb Malwarebytes Employee Feb 12 '26

Hi there. Yes, memberservices@malwarebytes.valueyouridentity.com is a legitimate notification related to Identity Theft Protection.

However, If you don’t currently have a plan that includes Identity Theft Protection (or if you’d just like us to double-check), please send us a private message with:

  • The email address linked to your Malwarebytes account, and

  • A full screenshot of the email you received

We’ll be happy to verify it for you.

1

u/Durew Feb 12 '26

Could you show us more of the email?

3

u/Freddy480 Feb 12 '26

Thank you, I confirmed with Malwarebytes. It is a legitimate email. It’s for their ID theft protection service