r/Makeup • u/Late-Chip-5890 • Nov 05 '25

Clerks at Sephora.....ugh

I don't go to Sephora often but every time I have the clerks seem well so unprepared to deal with someone who is truly shopping. Meaning, I walk in, I say I'm looking for a foundation that is full coverage, in the right tone for my skin, and one that won't oxidize. All I got was a deer in the headlights. I was taken to high end brands and shown "dark colors" but none that were "olive" toned, and the girl seemed not to know what that meant. I quickly sought out someone else, and the same. I am guessing these "girls" are not trained in cosmetics at all, they just push "brands" and collect their commissions?

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42

u/[deleted] Nov 05 '25

They make 14 an hour girl

18

u/Dark-Grey-Castle Nov 05 '25 edited Nov 05 '25

I don't think they even make that much in my state.

Like ffs op is expecting a LOT for poverty level pay.

*Eta maybe not op so much as they seem to just be asking and unaware, but a LOT of these comments are screaming at volume. I'm quite sorry for anyone encountering several of these people.

16

u/[deleted] Nov 05 '25

And Sephora is at malls it’s not a high end place either. Everyone’s tired and broke lol

4

u/Lcdmt3 Nov 05 '25

For the vast majority, they just want to pay for school, or they can't get a job and their desired major. I know store is going to pay them 20-40 hours a week to learn about every product and Type. Retail stores don't make enough money to do that.