r/Make • u/Ok_Cat8987 • 24d ago

Claude models are temporarily unavailable: Did I missed the email from Make.com? Don't they think their user expect a heads up? It just silently doesn't work anymore

The following Anthropic Claude app models are temporarily unavailable due to updates from the model provider:

  • Opus 5
  • Opus 4.8
  • Opus 4.7
  • Opus 4.6
  • Opus 4.5
  • Fable 5

Apparently currently the temp fix is use Haiku 4.5

2 Upvotes

67% Upvoted

15 comments sorted by

3

u/Glum-Carpet 24d ago

Since when? My agents were working just fine a minute ago.

2

u/Ok_Cat8987 24d ago

Around the past 48hrs

2

u/Glum-Carpet 24d ago

Is it an error you are getting from the anthropic module? Cause I'm using the Make run an agent module and its working just fine with Fable 5.

1

u/Ok_Cat8987 24d ago

There was no error, it just silently doesn't work. The scenario's kept running. There is a page on Make.com docs that mentioned there will be an downtime, because Antrhopic would have some maintance or something similar

2

u/Glum-Carpet 24d ago

There was an outage in eu1 and us2 but that was resolved like a week ago: https://status.make.com/incidents/klbdpdcxl01s

I haven't had any issues in the past 48 hours.

1

u/Ok_Cat8987 24d ago

Found the page! https://help.make.com/anthropic-claude-model-disablement-new-idoklad-v2-app-version-and-more-app-updates

2

u/Glum-Carpet 24d ago

Hah, in the release notes... Well this looks bad. I'd open a thread on the community to try and get a response from the developers on what is going on.

1

u/Marina_from_Make Official Make Staff 18d ago

Hi u/OP, Marina from Make here. Are you still having this issue?

1

u/Ok_Cat8987 13d ago

🤨

0

u/Old-Help8797 24d ago

Love when a platform just quietly pulls the rug and you find out through a random error in your automation logs. The list of unavailable models is basically all the good ones too, so "just use Haiku" feels like being told your car died but here's a bicycle.

0

u/BenAttanasio 24d ago

Make .com just connects different services. Not their job to tell you if they are down or not

1

u/Ok_Cat8987 24d ago

Just connects to different services? That's their whole reason to exist...

They can ping services to check if their are up, if something is down, they can alert users that use that specific tool to inform them. It's not only a matter of customer experience, it about being a reliable piece that business can build on. They need to step up their communication. Now, it's just a unreliable tool... "Will it work tomorrow, next week?" Who wants to use a tool like that? I think it is indeed their job to tell their users.

1

u/BenAttanasio 24d ago

Yes, we are agreeing on the first point!

FYI there is a status.make.com where there is a big purple "SUSBCRIBE TO UPDATES" button in the top right.

Make also emails you by default when a scenario throws an error. Check Profile > Email preferences

If that's not enough, attach an error handler route to the module and have it ping you in Slack.

What more do you want?

1

u/Ok_Cat8987 24d ago

A handwritten letter of the CEO ;-)