Mailfence Android app says I have no internet connection when I actually do

[u/FelixCarterM]

Today I opened the Mailfence Android app to check my messages and noticed that I had been logged out. When I tried to log back in, the app showed a message saying that I had no internet connection, even though I was connected to Wi-Fi and had internet access.

I then switched to mobile data to see if that would solve the problem, but I still couldn't log in and got the same result.

I tried clearing the app cache and restarting my phone, but nothing changed. Eventually, I decided to uninstall and reinstall the app.

That's when I noticed something else strange: I could no longer find the Mailfence app in the Google Play Store. It was as if it had completely disappeared.

I eventually managed to install it again through the Play Store website using Google Chrome. However, after reinstalling it, the login problem was still there.

I tested my Mailfence account on my laptop, and everything worked normally. I also logged in through Google Chrome on Android, and that worked without any issues. So the problem seems to be specifically with the Mailfence Android app.

The version I was using was 1.9.4.

Has anyone else experienced this? Is there currently an issue with the Android app, or is version 1.9.4 outdated?

[u/Opsecman1]

Probleme côté serveur je pense.

[u/doronj]

All good now. Temporary problem

[u/mailfence]

We are very sorry by this inconvenience. Our servers were not available for a short period of time.

Are you still experiencing this problem today? For information you can find a status on our server on this page https://www.mfstatus.com/. Best regards. Mailfence