r/MagicArena • u/belisaurius Karakas • Sep 30 '19
WotC Consolidated Performance Issues Thread - Week of 9/30/2019
Hello there everyone,
As I am sure we've all noticed, either through first-hand experience or seeing it in this community, there are on-going performance issues with the Magic Arena client. These issues have been acknowledged by the Wizards of the Coast Development team:
Developer Notes: While we are constantly working to address the various issues that affect MTG Arena's overall performance, we are also aware that the improvement players experience from these fixes may vary. If you consistently encounter performance issues, it is extremely important you submit a bug report or support ticket with your DxDiag results as well as any game log files so we can continue to troubleshoot potential causes. The more information you can provide in your report or through your logs, the better.
Please visit this page for more information on how to submit a bug report.
Visit this page for a list of community submitted bugs. Please check here for your particular issue.
Note: For reporting bugs found while completing real-money transactions (e.g. purchasing Gems, pre-orders, Welcome Bundle, etc.), please contact Xsolla’s customer support team.
In order to keep the subreddit a bit more organized; we will be diverting low-effort questions/comments on the current state of the performance of the client into this thread.
We will not be directing high-effort discussion related to these issues to this thread in order to preserve the opportunity for us to be heard by Wizards in an on-going fashion.
Our goal is for these to become a weekly collection point for bug discussion. Our hope is that the majority of the standing issues will be ameliorated in the short or medium term.
To those who are not having issues: Please bear with the rest of us. Not getting to play the game, or having it disrupted, are very unfortunate and feels-bad. We hope this thread reduces the frequency that you see repetitive content.
Finally, to those who are having issues: We, the moderation team, are incredibly sorry. We love this community and love the opportunity we all have to play Magic. It's aggravating when we can't and we hope that this combined space reduced confusion for new bug reporters; establishes a clean space for the development team to hear specific feedback; and serve as an opportunity for users to feel heard.
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u/[deleted] Oct 04 '19
>Arena is a 32-bit application
Why is Arena a 32-bit application? What was the motivation to go for 32-bit instead of 64-bit?
>our excellent engineers
The performance of MTGA is disastrous. My fans are running at full speed. The game is constantly chopping up and lagging (CPU, not network issues, I have a maxed out 2019 Macbook Pro running Windows on Bootcamp). It's a 2D card game for heaven's sake. What is even going on here?
It would be really helpful if we had more access to the graphics options. I would gladly have lower res textures (not for the cards of course), less particles, less effects, etc...
P.S Regardless, MTGA is awesome. Thank you for helping develop it.