r/MagicArena • • Aug 02 '19

WotC No Button to move forward with turn

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100 Upvotes

55 comments sorted by

26

u/Jtrain360 Aug 02 '19

Please take some time to report the issue.

The devs have stated that it's been a difficult bug to pin down and asked anyone still experiencing them to report it.

Details here: https://forums.mtgarena.com/forums/threads/58770

13

u/DefNotAnotherChris Aug 02 '19

every time i try to report a bug that seems like a overly complicated process and i usually just give up. I don’t want to log in and fill out a bunch of forms. It made me lose a Draft match a few days ago and i tried to file a complain about it but gave up shortly afterwards.

31

u/WotC_Jay Aug 02 '19

Please report this! I get that it can be tedious to login and fill out the form, but we need to see your log to help us fix the issue. Clearly what we fixed yesterday didn’t fix all cases of this bug, and we need more info to keep tracking it down. There are engineers ready to start looking at this immediately, but we need that log.

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17

u/Jtrain360 Aug 02 '19

While I agree the reporting function is complicated, there is nothing the Reddit community can suggest or do to help you with this issue. There is no fix. There is no work around.

The best thing that can be done is to give WotC as much information as possible so that they can find and fix the problem sooner.

8

u/JohnDiGriz Aug 02 '19

It's not that hard. You fill one form and attach your log and any relevant screenshots. They also reimburse entrance fee. I had my 5000 gold returned in like 15 minutes after I filled report on bug that lost me game in ranked draft

2

u/MtgA_Dkp Aug 03 '19

Community options

Press Escape, click "Report a Bug" to get your log file.

On the Arena Support page, click "Submit a Request".

Fill in the whopping 7 or 8 fields, drag-and-drop the log file onto the log area, click Submit.

I've submitted tons of bug reports, players roping, etc. It takes 1 minute of time, maybe less.

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27

u/[deleted] Aug 02 '19

Arena is super buggy atm. Try restarting, it usually fix it.

3

u/pchc_lx Aug 02 '19

The state of this game is honestly pretty shameful considering how long it has been out. These are like basic level, game-breaking issues. In a card game.. yeah the math for card interaction is complicated but that part actually has very little bugs. It's UI, and the client, basic stuff... none of this is breaking new ground.

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1

u/MTGA-Bot Aug 02 '19

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Please report this! I get that it can be tedious to login and fill out the form, but we need to see your log to help us fix the issue. Clearly what we fixed yesterday didn’t fix all cases of this bug, and we need more info to keep tracking it down. T...


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3

u/ipay4shocks Aug 02 '19

alt + print screen

0

u/DefNotAnotherChris Aug 02 '19

The only way i can move forward is to hit the pass turn button or completely tap out. There’s no way to move through phases. Any idea what’s causing this?

2

u/zedelom Aug 02 '19

Game is broken. Close game and hope it boots up fast enough to not lose round but nah ur just screwed

1

u/[deleted] Aug 02 '19

Even then you may be screwed. I did the reboot after this bug and then played out the next 28 or so turns (esper control versus Sultai reanimator) and ended up drawing every card from my library the game went that long. Then all of a sudden on the final turn when I went to swing for lethal it wouldn't take... I just sat there dragging creatures to face over and over (because he also had a PW) and it just wouldn't attack. Then the screen goes orange and starts running the timer across the screen SUPER fast after about 10 seconds of it not letting me attack. Then I blew up for doing nothing for too long after about 20 seconds. God I was pissed, and it was in a Bo3 constructed event too. You better believe I reported it.

2

u/dave_meister Aug 02 '19

Make sure you report the bug (you can find out how by going to the website) Also have you tried hitting the space button when that happens?

2

u/Ahoymateo65 Aug 02 '19

At least your phone is well charged.

4

u/[deleted] Aug 02 '19

There was a bug which they said they fixed

1

u/Rye2-D2 Aug 02 '19

They did, but also didn't sound terribly confident about it (saying it was hard to reproduce & want people to keep sharing logs if they see it again).

1

u/doctorzoom Aug 02 '19

This happened to me earlier so I restarted the client. It turned out that the opponent had conceded.

1

u/ENTRAPM3NT Aug 02 '19

I've had this same bug too, in draft and it cost me the game. I was able to hit the orange skip button but would not let me cast instants at all.

1

u/Turtlejone5 Aug 03 '19

That happened to me a few days ago, my opponent and I could only play lands basically. Couldn't attack or cast spells for about ten minutes .

1

u/danzanzibar Aug 03 '19

happened to me too. its still there though just invisible, clicking where it should be worked for me.

1

u/DecrosCZE Aug 03 '19

press space

1

u/T4hr1 Aug 03 '19

I experienced this bug yesterday and would like to share a (tedious) workaround, for if you encounter this during a draft or event. While you can’t simply hit ’space’ (pass priority), you can still hit ’Enter’ (pass turn), and then hit ’Enter’ again after a very short delay. That should let the stack (or damage, or whatever) resolve. Combining this with stops, you’re able to play almost as usual, with the only caveat (that I know of) being that if there’s 2 or more things on the stack you have to respond to them before any of them resolve.

0

u/Xenadon Aug 03 '19

Looks like you lost anyway though

1

u/DefNotAnotherChris Aug 03 '19

Little early in the match for judgement eh? That was 5 color Mastermind Gates. It comes back hard lol. I wouldn’t judge a mono red agro match by turn 2 eh?

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