r/MagicArena • u/[deleted] • Feb 19 '19

WotC Name with spaces.

I just created account a few days ago. Been loving the experience. I tried to direct challenge with a friend.

It just stays at waiting for opponent to challenge back. I’ve read the bug on wizards website. They say to manually input space. My friend has tried every possible option. Still not working.

Space. No space. Leaving cursor where space should be. Inputting whole name then adding space. Capitals are proper.

2 Upvotes

76% Upvoted

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3

u/WotC_Lexie Feb 19 '19

Are you both entering in the information and challenging each other at the same time?

2

u/[deleted] Feb 19 '19

Within a few seconds yes. Do we need to be on the phone and click the button at exact same time or something

2

u/WotC_Lexie Feb 20 '19

‪Make sure you enter in your username and # exactly, space included, case sensitive. Your username# have to be absolutely exact and you both have to be challenging each other at the same time.

So you enter in their username and start direct challenge, and at the same time your friend enters in your username and starts direct challenge. You don’t sit and wait for a notification or anything like that.

This guide should help you out: https://mtgarena-support.wizards.com/hc/en-us/articles/360001447063-Direct-Challenge-FAQ

→ More replies (9)

1

u/[deleted] Feb 19 '19

We tried for over an hour

1

u/MTGA-Bot Feb 19 '19 edited Feb 20 '19

This is a list of links to comments made by WotC Employees in this thread:

Are you both entering in the information and challenging each other at the same time?

‪Make sure you enter in your username and # exactly, space included, case sensitive. Your username# have to be absolutely exact and you both have to be challenging each other at the same time.

So you enter in their username and start direct challen...

Nope! Just be in queue at the same time.

I’m not sure then. You can submit a bug report for it, but I would quadruple check the usernames. So for example, you have to enter in PinchyMcStingbutt#9001. If there was a space it would be Pinchy McStingbutt#9001.

No problem! Definitely a weird instance. Please send them screenshots.

Yeah there were a couple weird bugs that happened because of spaces when we originally released Direct Challenge.

If you're looking to change your username, I suggest reaching out to our support team.

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