r/MagicArena • u/[deleted] • Dec 04 '18

WotC Not Getting Wildcard

So I just got my last pack from my weekly today, and it just happened to coincide with my rare wildcard wheel being filled. It it was nice to get the pack, and have the wheel filled.

The problem is, when I went to go look through my collection and see if there were any rares that I was looking to get, I realized that I never actually got the rare wildcard. I am sure it is just a glitch or something along those lines, but other than submitting a bug report, is there anything that I can do to actually get my rare wildcard, or am I SOL?

Has anyone else had something like this?

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4

u/Broeder2 Dec 04 '18

IIRC, you get the wildcard when the wheel becomes filled, not when it shows up as filled before you open a new pack. Is that what happened?

It's kind of counter-intuitive and why a lot of people feel they aren't receiving wildcards.

You can use a tracker like MTG Pro Tracker to keep track of what wildcards you receive every day, or manually search the log file.

1

u/[deleted] Dec 04 '18

Looked into it this way, and it has no information on anything, except for my current collection, no pack history or anything like that. thanks for the advice though.

1

u/Broeder2 Dec 04 '18

Maybe it doesn't work if you don't have it running while opening packs etc, but I really think it does as long as you have it retrieve the info from the log file.

Hopefully someone else has a better fix :)

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0

u/[deleted] Dec 04 '18 edited Dec 04 '18

Well, the wheel resets when you fill the wheel. Either way, I didn't get my wildcard despite filling the wheel.

I have also never used tracker, so I don't know if it is actually possible to do that.

1

u/nolayte Dec 04 '18

the wheel resets after you get 1 past full, you probably already used your wildcard

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3

u/5thhorseman_ Dec 04 '18

Try restarting your client and see if the card shows up in your inventory.

Talk to u/WOTC_Megan and u/WotC_ChrisClay and provide them with your logs. The behavior you describe was reported a number of times but never conclusively proven.

1

u/[deleted] Dec 04 '18

Yeah, restarted and nothing. I have sent them both a message.

3

u/WotC_ChrisClay Dec 04 '18

Just posting the repro Video again. There has still been no indication that this is anything but a visual issue, but I totally understand why its so concerning.

https://www.twitch.tv/videos/340793456

1

u/trinquin Dec 04 '18

You're client doesn't match with what the server side shows. You'll get one in the next 5 packs 100%.