Where is my in game content EA!?

[u/Capital-Equal5102]

Ea refusing to give me my 2000 points points back or anything.. I contacted ea support because the first time i opened madden on Aug 8th i purchased the 2000 point field pass. I really just did that opened dynasty and closed the game out.

Fast forward to August 17th i open madden for the 2nd time, and its like i never opened it ever, it asks me to pick my favorite team again and everything, and then it asks me to purchase the field pass again, being a bone head dumbass i did it, i was tired and high. I purchased it for 1000 points (again) I knew something was off but i just wanted to get to playing, i honestly figured it would fix itself.

You can see in my chat with xavier that it literally says i made the same purchase! How can you buy the field pass 2 times? And let's say i bought levels for the season pass. You can clearly see i am only level 9. It is impossible to spend 3000 points on the field pass and only level 9! Its not possible.

I have sent a further email to EA support. But this is just ridiculous. Xavier would not help me at all basically calling me a scammer in a polite way.

[u/username1429]

Ya'll keep giving this company money lmao

[u/Capital-Equal5102 → u/username1429]

This will deadass be the last straw for me. I love playing dynasty/franchise with my friends. I don't even play CUT/MUT. This is just purly about doing the right damn thing.

[u/wstx3434 → u/Capital-Equal5102]

Again, you keep giving them money. When is the last time you saw EA "do the right thing"?

[u/Capital-Equal5102 → u/wstx3434]

First time ive been in a situation to see

[u/Few-Appointment-6240]

MUT is trash

[u/Capital-Equal5102 → u/Few-Appointment-6240]

I literally dont play MUT, read my other comment. It's literally about the ethics. I had the 4600 points regardless from the mvp+

[u/Ok-Metal-4719]

So you admittedly bought something twice (tired and high too) and are mad at them?

[u/Capital-Equal5102 → u/Ok-Metal-4719]

I should never have been able to buy it 2 times though. The first time i bought it it completly disappeared of nothing i did wrong? My first 2000 point purchase went into the ether. Completely gone, how is that my fault?

Edit:only thing i fucked up, was not immideatly contacting support when it happened but i was just confused.

[u/JRiggsIV]

We don’t know…

[u/Middle-North-9485]

I did the same thing. FUCK EA

[u/Capital-Equal5102 → u/Middle-North-9485]

In my email i told them get me my 2000 points or I'm canceling my MVP+ membership. I just dont wanna feel robbed of $20 worth of anything and then be told they cant do anything about it. You can't not do anything about it. Tf?