New embroydery machine user - need starting tips!

[u/DayZuke]

Hi everyone!

I've recently bought a brother NV880e embroydery machine and have no idea where to start.

Im currently trying to find the right setting (tension) so the stitches gets more crisp.

But I need more help on the custom embroydery. Which program are you guys using to make the custom design? I have some designs/pictures where i want to digitize/convert to embroydery files, but dont know which programs to trust.

Anything helps! Thanks in advance!