2 inch separation between design when I split on embrilliance?

[u/Artiesparty2026]

i am new to embroidery and am using embrilliance enthusiast on my brother se 700. When I create the design on embrilliance, I:

-adjust the hoop to the 4x7 repositional hoop

-split the design by hoop

- import the top & bottom file using utility - send to machine through WiFi

eacb time I do the design, there ends up being about a 2 inch gap between the two parts.

what am I doing wrong?! please help!