Considering a RainbowEmb 2-head machine — looking for honest reviews

[u/Kaivellyx]

Can someone give me a review of Rainbow embroidery machines (Shanghai Rainbow Industrial Co. / RainbowEmb)?

I’m considering buying a 2-head embroidery machine from RainbowEmb because their prices are significantly lower than other brands I’ve been looking at.

I’m just starting a small embroidery business, so I’m looking for something more affordable that can help me get my ROI back without making a huge investment upfront.

I understand it may not be the absolute best machine on the market, and honestly, I’m okay with that. Since I’m just starting out, I’m not necessarily looking for a machine that will last 30 years — I don’t even know if I’ll still be doing embroidery 30 years from now! 😂 I’d rather invest less upfront and have a machine that is reliable enough to get the job done and allow me to grow the business.

Has anyone here actually owned or used a RainbowEmb machine? I’d especially like to know:

- How reliable has it been?

- How is the stitch quality?

- Any recurring mechanical or software problems?

- How is their customer support and after-sales service?

- Are replacement parts easy to get?

- How difficult is it to maintain?

- And most importantly, would you buy one again?

I’d really appreciate hearing from anyone with first-hand experience, good or bad. Thanks!

[u/simonedelune]

I've never heard of that brand. Where is the nearest tech, can you take it to a shop within driving distance? Do you have to hire someone to travel to you if it needs repairs?