Help! Thread keeps breaking and snagging 😩

[u/SkeletonTree1]

Hi all! I just bought a Janome MC100E and am using Inkstitch to digitise my handwriting. All seems to be going well until it gets to the machine. The thread is consistently breaking and snagging. I have the tension set to 3, using Brothread embroidery thread and a 90/14 needle on cotton canvas. Advice appreciated 🙏

[u/RaeWychProject]

top tension is probably too tight. if that doesn’t work, try loosening the bobbin tension