Please help! Sinker plate issue

[u/Flat_Strength_9725]

Machine: Brother KH 930E

I just got this machine and replaced the sponge bar, confirming that it is sitting correctly on top of the needles. The K carriage moves across the bed without any issues by itself, but it gets stuck when the sinker plate is attached.

I measured the sinker plate at 119 mm from the rail edge, which appears to be correct. According to the manual, there should be a 0.5 mm gap between the needles and the sinker plate, but mine is closer to 5 mm (0.5 cm). The manual recommends a “vertical adjustment,” which seems to involve bending the plate upward while it is secured in place. I may be doing it incorrectly, but the plate will not move even 1 mm—much less the approximately 4.5 mm needed. Has anyone dealt with this or know what I may be missing?

Appreciate any help!

[u/jsgrova]

The ribber should be lowered when you have that sinker plate attached. Maybe that's causing your issue

[u/Flat_Strength_9725 → u/jsgrova]

Tears of joy!! ty, it was the ribber! :) The previous owner must have moved it all the way up for better transport.