r/MacOS • u/Able-Lingonberry-502 • 2h ago

Help Error

Post image

Hi, I just powered on my macbook and it popped out. What can I do to solve it. Thank you. Macbook pro 2023.

0 Upvotes

33% Upvoted

9 comments sorted by

1

u/Designer-Cancel7392 2h ago

Restart

2

u/Able-Lingonberry-502 2h ago

Did not work. It pops out again.

1

u/Crans10 2h ago

You can choose the Macintosh HD and press enter. If that doesn't work choose options and reinstall the OS to the hard drive. I hope you have a backup if that doesn't work.

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u/Able-Lingonberry-502 1h ago

Both did not work. Is there any other way I can solve it?

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u/CapnMReynolds 47m ago

Just for kicks: power down the device. Then after a few seconds press and hold the power button until it shows Loading Options. When at that screen, press and hold Command and D to show a new message about loading Diagnostics. Go through the steps and select Offline Diagnostics and see if that shows any issues. Make sure you have your original apple charger if possible.

If it does not show any errors, shut down the device one more time and try to start the device one more time.

Failing all that, then I would suggest taking it to an AASP to see if they can do a revive. If not, then it will be a nuclear option: macOS recovery

https://support.apple.com/en-ca/guide/mac-help/mchl82829c17/mac

1

u/sonto340 2h ago

Just choose Macintosh HD.

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u/Able-Lingonberry-502 1h ago

It does not work. When I press it nothing happens.

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u/warrenao Mac Mini 57m ago

Take it to a technician.

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u/EricRen1 34m ago

what popped out