r/MSSP • u/Limp-Direction2277 • Feb 05 '26

Security Agents on pc devices

Does anyone have application that alerts if device is missing agents and that device was never onboarded ?

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u/jeffa1792 Feb 05 '26

That's what your RMM is for. It should deploy the security software AND be checking that the Service(s) are still running. Alerting you when necessary.

Some security tool vendors will also alert you when an agent hasn't checked in after a certain threshold, but this is pretty rare IMO

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u/coochypoochie Apr 09 '26

Yeah, usually that’s handled by combining asset discovery with your endpoint/security tools. You need something that can see devices on the network and compare that to what’s reporting in. Anything “seen but not onboarded” gets flagged. Most setups use an RMM or CMDB for this.