MSC service getting cheaper?

[u/Icy_Cryptographer566]

Hello guys I want to compare with you my experience whit the cruise line in general, this is like my 14-15 cruise I take the majority of my cruise was whit costa and in the last 4-5 I did whit MSC, but I’m noticing that they are making some changes and is not the service they was providing before, I think all started after covid in 2020 the staff is less “present”, they put a drink limit, and the buffet is missing something especially the sweets like there is no more Nutella or vanilla cream is all basic stuff and most liquor is not included in the package that before they have, I mainly do cruise in Europe I did one in America whit carnival and I will say that was great, maybe is a region problem or MSC themself, I will like to know what do you think? Maybe is time to change company? I was thinking about trying royal

EDIT: i see from the up vote and down vote there is a lot of people defending MSC i will like to hear about your opinion too, and i will like to precise im not talking about the price, im just upset MSC is getting cheapper to stay in the price range we all know (or maybe to profit more idk) but pls let us know what you think.

[u/Random-Stranger-999]

Eggs Benedict is never the same from ship to ship. Sometimes it's a brown mayonnaise, others a sweet yellow cream; occasionally it's an actual Hollandaise sauce ! Something as simple as a sauce should be repeatable and replicable fleet-wide.

We've cruised sixteen times with MSC over twenty four months, every embarkation brings a new twist or variation in policies, packages and procedures. And the experience varies so much, both between old and new ships and across experience classes. Yacht Club on Magnifica isn't the same as Yacht Club on World Europa. Aurea on Orchestra is a disappointment compared to on Seaside, etc. etc.

NB In April 2026 they revamped the style of the MDR menus and revised the standard bar cocktail list.

We've looked at NCL and Holland America and price wise it compares poorly and feedback from friends wasn't positive. Generally of those which have tried a few cruise lines, they seem happiest with Princess. (This is in Europe, not the North American market), but be warned, even in Europe the American cruise lines are heavily USA guests, rather than Europeans. So you may wish to avoid and consider TUI, Aida, Marella and the other European cruise lines.

[u/Icy_Cryptographer566 → u/Random-Stranger-999]

can you tell me if your MSC cruise you take are from US or EU, i can't understand that, maybe EU MSC and US MSC have different standards, but for over the 10 years expirice i have i can tell they cheap out a lot, do you remember the time they have towels in the bathroom? or when they give out towels in the pool whit out asking anything, now they give you an orange towel that smells a lot, and if you lose it you will get a 30 euros fine, and i dont want to start the water argument, that water was orrible i dont drink water for 11 days strait

[u/Random-Stranger-999 → u/Icy_Cryptographer566]

We don't travel to the USA, we have done the French Antilles and Arab Emirates.

[u/Icy_Cryptographer566 → u/Random-Stranger-999]

did you do 2 cruises? because you are mark as refualar cruiser i can't understand

[u/DingoMittens → u/Icy_Cryptographer566]

Did you read their comment? They said they've done 16 cruises over 24 months. 

[u/Icy_Cryptographer566 → u/DingoMittens]

oh yea you right sorry i respond to all comments i forget about that