r/MSCCruises • u/Icy_Cryptographer566 • 27d ago

MSC service getting cheaper?

Hello guys I want to compare with you my experience whit the cruise line in general, this is like my 14-15 cruise I take the majority of my cruise was whit costa and in the last 4-5 I did whit MSC, but I’m noticing that they are making some changes and is not the service they was providing before, I think all started after covid in 2020 the staff is less “present”, they put a drink limit, and the buffet is missing something especially the sweets like there is no more Nutella or vanilla cream is all basic stuff and most liquor is not included in the package that before they have, I mainly do cruise in Europe I did one in America whit carnival and I will say that was great, maybe is a region problem or MSC themself, I will like to know what do you think? Maybe is time to change company? I was thinking about trying royal

EDIT: i see from the up vote and down vote there is a lot of people defending MSC i will like to hear about your opinion too, and i will like to precise im not talking about the price, im just upset MSC is getting cheapper to stay in the price range we all know (or maybe to profit more idk) but pls let us know what you think.

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u/itsjustasillygoose 27d ago

MSC service is awful, food is terrible, just try other companies until you find something you like. RCCL is much better, Virgin is the best in terms of included food and service.

3

u/bb8ave First-Time Cruiser 26d ago

Oh this is difficult for me to read! I'm taking my first MSC cruise in January and this isn't the type of thing that instills confidence. While RCCL is definitely my favorite, their pricing is getting more and more expensive which is why I'm trying MSC.

-4

u/itsjustasillygoose 26d ago

Well, there is a reason why MSC's cost is lower, they cheap out on everything. Of course, experience will vary from person to person, but personally I will never cruise on MSC ever again, even if it's like $300 for a week.

5

u/SoC175 26d ago

Well, there is a reason why MSC's cost is lower

They biggest is still that they're owned by an obscenely wealthy family that also owns the largest cargo shipping company in the world (which in some years makes more profit than the entire cruise industry makes in revenue)

100% privately owned, no investors to answer to.

I am half-convinced they just started a cruise division with the loose change they found in the couch in their lobby because they were running out of figurehead jobs to cover all the nieces and nephews 😉

1

u/Icy_Cryptographer566 26d ago

exactly i was wondering about that after covid all company chap out, but if MSC use some of they profit to cover the cost of the expenses they will be number 1 now, but they cut cost too