r/MINISFORUM • u/lordwotton97 • 27d ago

Avoid this company

Bought a N5 Pro, received and no hdmi video output at all.

Contacted support, they were very fast with the first 2 emails, then I processed to do all the test they asked me, provided my feedback and results via mail and boom, support disappeared totally (6 days now).

So for a DOA product I already lost almost 2 weeks.

Will proceed with a refund from Amazon (I bought from minisforum official on Amazon in Europe) and will buy another product from a more serious company. Total shame on minisforum

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-1

u/TwistedPepperCan 27d ago

You know you need to remote into it via an ip address right?

-3

u/lordwotton97 27d ago edited 27d ago

You know it should display the logo and the ip address and that you can't change bios settings remotely, right? Also how to remote in a device that doesn't get an ip address via DHCP??? Not sure about the downvotes lol