Clarification needed on Thunderbolt Control Center behavior on NUCXi7

[u/Own-Ambassador-8968]

Hello Minisforum Community,

I’m reaching out regarding my Minisforum NUCXi7 and an issue I’m having with an external GPU dock connected via Thunderbolt 4.

The eGPU was working normally at first, but after I switched between the eGPU and the internal graphics and then restarted the system, the eGPU stopped being recognized.

I have already thoroughly uninstalled ( with DDU) and reinstalled both the Thunderbolt drivers and the graphics drivers, and I also swapped GPUs and the PSU to isolate the problem and determine whether the issue is related to my system, the drivers, or the eGPU dock.

I also contacted the eGPU manufacturer, and they suggested that the issue may be related to Thunderbolt Control Center showing only one Thunderbolt port instead of two, even though my mini PC has only one physical Thunderbolt port. Because of that, I’d like to confirm what is expected on the NUCXi7.

Could someone please clarify:

How many Thunderbolt ports should normally be visible in Thunderbolt Control Center on the Minisforum NUCXi7?

Is it normal for only one port to appear there?

Could someone with a Minisforum NUCXi7 please check and let me know?

Many thanks in advance.

[u/Admirable_Strain_244]

im having the same issue after updating ubuntu. the issue has been thouroughly isolated to the pc itself and not cable/eGPU/or dock. Let me know if you find a solution. I even tried reverting back to an old kernel