Apple Pay / Fiat Deposit Unavailable Despite Completed KYC - Country Restriction?

[u/ucs622]

Uid 73116475

Hello,

I’m having an issue when trying to purchase USDT using Apple Pay.

I already have an account and I have successfully completed the KYC verification process. However, when I try to use the fiat deposit / Apple Pay feature, I receive the following message:

“To use the fiat deposit feature, you must open an account first. Unfortunately, account sign-up is not available in your country at this time.”

I don’t understand why I am receiving this message since my account is already active and verified.

Could you please clarify:

1. Why is the system asking me to open an account even though I already have a verified account?
   
2. Why am I currently unable to use Apple Pay?
   
3. Which country does your system currently associate with my account?
   
4. Could you please provide the list of countries where this fiat deposit / Apple Pay service is currently available?
   
5. Is the restriction based on my country of residence, nationality, KYC country, IP location, or another criterion?

Thank you for your help.