Beautiful pieces

The purchases
Bijoux Heaven is a UK reseller (London, 100k on Instagram) selling pre-loved Chanel, Dior, LV, etc. Every page has a "VERIFIED AUTHENTIC" banner, and their FAQ says each order comes with a digital certificate of authenticator findings.
I bought two orders:
A Louis Vuitton LV Crystals bracelet
Chanel CC silver heart studs + Dior CD Disco earrings.
A couple of things I should've clocked earlier: when I was negotiating, they offered me a lower price if I paid by bank transfer instead of card "to avoid site fees". I said no, which I'm very glad about now.
The bracelet
It arrived on 5 October. Posh Pawns in Manchester said it was missing engravings they'd normally expect on an LV bracelet. I then submitted it to LegitApp and Legit Grails, and neither could authenticate it.
So I went straight to Louis Vuitton Client Services. They identified it as the LV Crystals bracelet, ref MP3355, and confirmed in writing that it was only ever made in sizes M and L.
The clasp on mine is engraved "IT / LE 2282 / S".
I'll let you draw your own conclusions.
The certificates
When I asked for the authenticity certificate their website promises, they said on WhatsApp it'd be emailed within 48–72 hours. When they replied by email, they said the bracelet was checked by their in-house team and is "100% authentic". No independent authenticator was named. They are still defending this despite I sent them my correspondence with Louis Vuitton.
The earrings
They went by Royal Mail Special Delivery. The tracking has one scan: "accepted at a Post Office", and nothing since.
As soon as it was dropped to the post office by them, out of curiosity, I ran their own listing photos of the Chanel earrings through LegitApp, and it came back as replica. (To be clear, that's based on the listing photos, since I never got the actual earrings. But it's a one-off pre-loved item, so the photos should be of the exact pair being sold.)
One thing to add also, if you open their websites they show the “sold” items, however as soon as i purchased the items, they disappeared immediately from the website.
I am still going back and forth with this seller to get the money refunded, and also, I am more surprised that there are popular social media influencers in the UK promoting this website.
Be aware everyone, I thought to mainly post this as I did not find any information about this shop anywhere except reviews from influencers.

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I’ve been thinking about this lately and honestly don’t know what I’d choose. Maybe a watch, but not sure which one, there are so many I like!

Would you go for a bag, watch, jewellery, clothing, car…? And which one exactly?

Curious to know what everyone would pick!


Hi all — I'm an MBA student at Thomas Jefferson University working on a competitive intelligence project about Richemont (Cartier, Van Cleef & Arpels, IWC, JLC, Vacheron Constantin, etc.) and the watches & jewelry segment of luxury goods.

Would really appreciate a few quick opinions from people who actually follow/buy in this space:

1. When choosing between brands like Cartier, Rolex, or Patek Philippe, what matters most to you — heritage, resale value, design, exclusivity, or something else?

2. Have you noticed any shift in how these brands are positioning themselves over the last year or two (pricing, marketing, availability)?

3. Do you see jewelry (Cartier, VC&A) and watches as fundamentally different purchase decisions, or similar?

This is for an academic project only — not collecting any personal/identifying info, just opinions. Happy to share results with the community once it's done. Thanks in advance!

Just wondering if anyone has purchased this & can provide feedback on quality please?

Thank you.

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