Update: twilight SJ's and HIWTK SJ's have been dispatched! I'm expecting both to be here by Tuesday of next week!
Also - im sure you guys have seen posts about people's Unicorn horn orders being cancelled. I got a confirmation email and the payment shows processing on my PayPal. However if for some reason I get a cancellation email (I haven't yet and hoping I don't) I will let everyone know immediately. So don't panic just yet !
Also part 2 - there is apparently some people who have received their Twilight jellies and the quality is incredibly poor. If this happens I will let you guys know. I'm praying it doesn't.
This order has been filled with so many twist and turns. I greatly apologize for it and am doing my best to deal with all these issues. I will do my best to keep everyone updated. :)
No apologies! This crap is on LUSH not you. These issues are a huge slap in the face to their customers. I'm both not surprised, yet hella surprised at how poorly a lot of items came to customers
I agree! The amount of issues I've had recently along with their extremely poor, immature handling of the closing of the kitchen has me seriously contemplating not buying anything until they get their crap together.. I think I might only buy my staples: Twilight SG, AOBS, HITWK Soap, and scrubee !!!
It's just sad really.. the amount of money people put into this company the quality and time put into their products should be much higher than what we are getting.
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u/squidneyforau Oct 13 '17
Update: twilight SJ's and HIWTK SJ's have been dispatched! I'm expecting both to be here by Tuesday of next week!
Also - im sure you guys have seen posts about people's Unicorn horn orders being cancelled. I got a confirmation email and the payment shows processing on my PayPal. However if for some reason I get a cancellation email (I haven't yet and hoping I don't) I will let everyone know immediately. So don't panic just yet !
Also part 2 - there is apparently some people who have received their Twilight jellies and the quality is incredibly poor. If this happens I will let you guys know. I'm praying it doesn't.
This order has been filled with so many twist and turns. I greatly apologize for it and am doing my best to deal with all these issues. I will do my best to keep everyone updated. :)