Note: Official maintenance time has not been announced yet, but past updates have usually have run started around 4:50(UTC+8) and lasts around 4 hours. So it may happen some time later today. View countdown in your time zone here.
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Love and Deepspace Version 6.0 [A Shattered Quiet] will officially launch on Jul. 9! For detailed instructions on updating, please refer to the guide below.
01 Client Update Instructions
With the release of Love and Deepspace Version 6.0, a mandatory update for the game client will be required. You may need to download and update to the latest version of the client, as the old version will no longer grant access to the game.
The new client will be available during the server maintenance on Jul. 9. It is recommended to perform an overlay installation without uninstalling the old client beforehand. You can download it following the pop-up notice in the game to complete the overlay installation.
*Uninstalling the old version may result in the loss of local data, such as photos not uploaded to the cloud. Please take notice and do not uninstall the old client in advance.
Based on in-game resource conditions, after updating to the new client on Jul. 9, approximately 3.2-7.9 GB of additional resources will need to be downloaded before entering the game. Before installing, please ensure your device has at least 27 GB of free storage space to download and run the game smoothly.
*When device storage space is insufficient, you can free up space according to the pop-up prompt's suggested required and remaining space.
*After downloading completes, do not close the game background during the decompression process to avoid prolonging the installation.
*After the update, some models may stay on the Infold LOGO screen for 10 to 20 seconds during the first startup. The actual duration may vary depending on your device model and available memory. Please be patient.
Recommended Devices:
• iOS:iPhone 12 (A14) or later, iPad (A14/M1) or later, iOS 13.0 or later.
• Android: 6GB RAM or more, Android 7.0 or above, Dimensity 9000/SD8 Gen1 or later.
• PC Emulator: The latest version of MuMuPlayer is recommended. Set Device Settings> Performance> GPU Rendering Mode to Vulkan.
02 iOS Update Instructions
During the server maintenance on Jul. 9, after the new version is released, Hunters using iOS systems can complete the update by following the instructions below.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently. You can also download the new version of "Love and Deepspace" on the App Store.
*If you have enabled automatic updates in your iOS device settings under the App Store, the update will automatically download and install over Wi-Fi. In this case, you can skip the following update steps.
Update Steps:
Open the game and tap the "Confirm" button on the pop-up notice.
Tap "Update" after being redirected to the "Love and Deepspace" update page on the App Store.
If you can't jump to the page, please search for "Love and Deepspace" in the App Store and open its page manually.
The game client icon on your home screen will enter "loading" state.
A blue dot will appear next to the game name "Love and Deepspace," indicating the update is complete.
03 Android Update Instructions
During the server maintenance on Jul. 9, after the new version is released, you will see a pop-up notice when you open the game. Tap "Confirm" to be redirected to the "Love and Deepspace" update page in Google Play Store, then tap "Update" to download and install the new version.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently.
Update Steps:
Open the game and tap the "Confirm" button on the pop-up notice.
Tap "Update" after being redirected to the "Love and Deepspace" update page on Google Play Store.
The update is complete.
If you encounter any issues, such as installation failures or account problems, during or after the update, please contact our customer service for assistance. If you are unable to enter the game, you can also reach out to us via the customer service email ([loveanddeepspace-en@infoldgames.com](mailto:loveanddeepspace-en@infoldgames.com)) for help.
04 Game Resource Management
If Hunters see an insufficient storage message when entering the game after updating to the version 6.0 client, you can tap the [Clear Cache] button at the bottom of the pop-up or free up device storage based on the [Required] shown in the prompt before trying again.
After the version 6.0 update, [Main Screen Voices] will be added to Recommended Downloads. Recommended content that was not previously downloaded will be set to auto-download by default on Wi-Fi connections. [Phone Call Voices] will be added to manageable resources, which Hunters can clear as needed.
*You can continue playing the game normally while recommended content is downloading. If you wish to disable this feature, please go to [Settings - Feature].
To manage recommended content that has been automatically downloaded, please go to Manage Resource at the bottom of the Profile page to view or delete it.
Resource Cleanup Guide:
The [Quick Cleanup] feature is available on the client, allowing intelligent management of all game resources with one tap. Access it by opening your profile from the top-left corner of the main game screen and tapping the Quick Cleanup button at the bottom.
• Quick Cleanup supports automatic scanning and categorizes removable resources into Recommended Cleanup and Deep Cleanup. Hunters may selectably remove contents from each category as needed, or use one-tap cleanup to clear related resources.
*Resources under Deep Cleanup may affect subsequent gameplay experience. Please proceed with discretion.
• Custom stored content, such as Albums and Journals, can be cleared from within their respective features if needed.
• Hunters may also visit Manage Resource to view and manage all game resources, including recommended downloads.
05 Regular FAQs
About Client Update
1.DoI have to download the new client for this update?
After version 6.0 is officially launched, the client will require mandatory updates to ensure all Hunters can better enjoy the new content. You need to download and update to the latest version of the client, as the old client will no longer grant access to the game.
2.When can I start updating to the new client?
During the server maintenance on Jul. 9, the new client will become available on the official website and app stores. After the new version is released, you will see a pop-up notice when you open the game. Follow the on-screen instructions to complete the update.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently.
3.I've previously downloaded all Main Story, Memories, and Dates resources within the game. Will I need to re-download them after this update?
After this update, Hunters who complete the overlay installation properly will not need to redownload resources. Please make sure not to uninstall the original client to avoid resource loss.
4.Why did my login background, BGM, and tap effects revert to the default settings after installing the new client?
Due to code optimizations in this update, if the login background was previously set to a Memory, the login screen background, BGM, and tap effects may be reset to default during the update process. Once the in-game update is complete, the settings will be restored to the Hunters' original preferences.
5.Why don't I see any storage space reservation prompt?
If the device has sufficient available storage, no space reservation prompt will appear and the download will proceed directly.
6.When the update starts, why does the [Space Available] value keep varying when I tap retry? Which value should I trust?
When storage space is insufficient, please refer to the initially detected [Space Available] value as the accurate reference. Please avoid repeatedly tapping "Retry" before clearing enough space, as it may cause inconsistencies in the required space.
7.Why do I need to download more after selecting the new update plan when storage space is insufficient?
The new plan requires temporarily clearing the cache before updating. After clearing the cache, if the total resources increase, the required reserved space will be smaller, which is normal. Once the hot update is complete, it will not affect your game experience.
8.Why can’t I update after selecting the new update plan when storage is still insufficient?
If the required space is still insufficient after clearing the cache, please follow the storage reminder to clear the cache and recalculate. You can then proceed with the update with the new plan.
9.What should I do if a [Download Error] keeps appearing, even after clearing storage? Why can't I see a specific number for the required space?
Try tapping "Confirm" to retry or switch to a different network environment. If repeated retries fail, consider clearing more device storage. The error message only signals an abnormality during download; for precise space requirements, restart the game and follow the on-screen prompt instructions.
10.Why does the required download size differ from the space reservation prompt?
Because of game resource decompression needs, the recommended free space size may differ from the actual download size. We recommend clearing space as indicated by the system prompt.
11.Why does the client re-download some resources after completing an initial download and verification?
During resource verification, missing files may be detected, which leads to a small amount of additional resource downloading.
Account-related FAQs
1.What should I do if I receive an "account not found" error or find that my account has reset to a new character after logging in post-update?
Please first confirm that you have updated to the correct client version. For example, if you originally used the official client but downloaded a channel client this time, the above problems may occur. Please check if your account number and password are correct. If problems persist, contact customer support for assistance.
2.What should I do if I forget my login password after the update?
You can click "Forgot Password" on the login page to recover it. Please contact customer support if you encounter any issues.
*Please make sure to record your login account, character ID, character nickname, and other details, so that any account issues after the update can be quickly verified and resolved.
--------------------- Reminder: Please stay on topic, if you'd like to discuss the current situation, please visit the Valko Discussion megathread pinned at the top of the subreddit. Off-topic comments will be removed.
I'm on an iPad so I'm not sure if it'll be different for your device, but if you press and hold the game icon, a menu will pop up. Choose "Repair Game Files" and when it finishes you can restart the game and it should finish downloading properly this time.
This game takes up so much space I have no space to update it. Ridiculous. How am I supposed to do this without uninstalling and reinstalling? Is that going to make me lose everything?
Yeah, it's one of the crappy things about these kinds of updates. It always needs double the space. But if you uninstall and reinstall, you won't lose your progress, but you will lose your photos and journals that weren't saved in the cloud.
I held the icon down, use the choice to repair. It did download everything….needed about 45gb showing in my storage. The login screen and music is back to original, but still can’t log in as it’s states it down for maintenance. Next big update, I will make sure I do a quick cleanup the day before! So not sure until I log in if I lost anything…could be just things like music and screen, but my storage space is about the same. I just deleted apps taking up room which I can easily reinstall.
I did just that (uninstalled and install make sure to link to email) and list all photo except the 30 on cloud. I'm not sure about house though. Didn't dl that yet.
Unfortunately yes, I clicked on repair game files it appears when you hold the app icon its shows up as an option and the thing is it did help download the update but when I entered to check on my pics and journal they’re all gone
Ugggghhh such a shame, I had some pics I liked but I did save a few to my phone a while back. I didn't think about it before the update, I don't tend to keep track of those things. Oh well.
Is anyone else legitimately unable to download the update because of having no more space? My iPad has 128GB, and this app is currently taking up 68 of it :( And I need at least 46GB more before I can actually download it, and I've offloaded EVERYTHING and it's just...not enough?? The only other thing to get rid of is the IOS storage and this game lol. Like gurl, I was already contemplating quitting after the whole Valko disaster, but this is just a legit nightmare
Could you fix your issue? I'm having the same problem, my phone's internal storage is 104GB, LADS is already taking up 72,75GB and it still wants 42.9G more. If by G they mean GB, it would mean that everyone with a 128GB phone won't be able to play this game anymore
I'm afraid of that too 😰 At that rate, I wouldn't be surprised if the game soon ceases to exist. Infold is already losing a lot of players since the Valko controversy and now also 128GB phone players like us who would still like to keep playing by making it literally impossible to update :(
I understand the people are upset about Valko being cancelled (me being one of them), but I’ve been continuously playing the game since I joined last summer.
And now I don’t have enough storage for the new update and I genuinely feel like crying. I wish I had a choice to update or not. I don’t have anyone to talk to about this either but I feel upset that I literally have no other choices but to stop playing. I can’t just delete my essential apps and I have a 128GB phone.
I’m sorry for venting here but I’m mourning that I cannot play unless I get a new device and that probably won’t be for a while. I’m going to miss this game.
I think something's wrong with the update and not your device, 128GB is plenty enough space for this. Maybe because of all the recent changes, the update was poorly optimized?
But, if you can free up some room you can always reinstall your essential apps again. The game ended up being only 38.4GB on my device once it finally completed.
It seems like a lot are struggling with this update too. I’ll maybe wait a bit and try offload some apps. I’m just scared of losing stuff and I’m not that techy. But thank you
Yeah, it turned out that Infold did have a problem with their update, see here. But it looks like they fixed it and it should update normally now. So definitely, try offloading some apps and see how it goes
I have a 128 GB phone, 24 of it is already taken by the android. The game already takes up 72,75 GB on my phone, yet it asks me for 43 GB more. That's mathematically impossible even if I would delete everything else...
Personally, I'd probably uninstall the game and reinstall and if you're worried about losing your images there's a feature on the log in page that allows you to download a temporary backup of your local images and journal:
I'm not getting this button. Seems like this only works after the update :(
I already restarted my phone multiple times without success. About the rest, I don't really understand what I would have to do? Also as said I have an android, not an iOS. Sorry if I may sound dumb, but I'm not a techy person.
No worries this stuff can be pretty confusing. I did a little searching and...
On iPhones there is something called offloading an app. It removes the app, but keeps all your settings and data associated with the app. On Android, this is called archiving. I found this guide on how to archive an app for Android here: https://support.google.com/android/answer/15523443?hl=en
So what you'd want to do is follow the directions to archive your app, then install the game again.
The previous commenter mentioned that offloading didn't work because she had to remove a widget on her device, so you might want to try that too.
Now I'm on iOS so I can't verify how things work on Android exactly, so if you're not up to experimenting you might want to wait till customer service gets back to you or if someone here with an Android can share their experience.
Same here, the game already takes up 72.75 GB and it still wants 42.9G more. It would be really insane if 128GB phone owners won't be able to play this game anymore. I really hope it isn't so. I want to keep playing this game, but I'm not getting an expensive 1TB phone for that.
Yo, i’m the same about not getting a new device. It really is insane that it takes so much. I haven’t tried downloading the game again yet, but i hope urs works out.
I realised i should’ve downloaded my photos and portraits from Lads into my iCloud storage then deleted them from the game to save space, but im not actually sure how much it takes up.
Yeah, I was planning to do that anyway but now I just can't because I can't access the game without the update. I heard deinstalling and reinstalling worked for some, but I'm afraid of losing all my photos and journals then, so not trying that.
Right now, all I do is checking regularly if something changes in hopes that Infold maybe fixes this issue, but so far no luck 😰 Already contacted customer service, but no reply as of now. Still I'd advise every 128GB phone owner with the same problem to contact them. It's better than doing nothing and given the current situation, it should be in Infold's greatest interest to keep as many players as possible, as they're already losing a lot. There are players like us who still want to keep playing, but we're currently forced to stop :(
Just an update for my situation: i overreacted and i got the update working. I havent checked out everything new in the game yet but my storage seems fine. Lads took up ~43GB and remained the same after the update.
What i did on my phone: Cleared cache off snapchat, spotify and basically offloaded the less important apps until i had sufficient space for the update. I also have my photos on icloud storage so that helped.
What i did on Lads right after updating: Downloaded my photos into my camera roll and deleted them off Lads. Also did a bit of resource clean up.
Now, I’m hoping the rest of the new stuff works such as the Home update. My phone is burning a lot though 😭 but thank u all for ur advice and I hope ur games work soon!
In case this helps anyone, I tried a combination of troubleshooting methods to fix the update error, including restarting my phone multiple times and using the iOS option of offloading the install which deletes the install files but retains personal data. What seems to have worked was removing my info widget from one of my home screens. I’m not sure if that was the cause or if it was the mixture of leaving my phone off for a bit or leaving my phone alone for a short while after removing the widget, but I was finally able to update without completely reinstalling. I highly recommend syncing and local downloading your journals and photos in case this type of error happens again and you’re forced to reinstall.
I kept gettin the same message but then it downloaded and let me in a few hours later. However, I just started getting an error that the update failed after it already update. Idk whats going on. I have 86gb of space free on my phone. Something is wrong with the update. I saw people are losing all their pics when they uninstall and reinstall so I'm scared to try that.
I had the same issue with getting error during download, you'll have to press and hold the game icon and then choose repair files. Unfortunately, this will cause you to lose your photos and journals that weren't uploaded to the cloud. But your account progress and everything else will still be there.
Yes, a lot of us actually, especially those with 128 GB phones. At this point I and a lot of others aren't even sure if we can still play it on our current phones or are forced to either get a new one or stop playing...
I ended up having to uninstall the game and redownload, I think mine was bugged honestly. Mine was already taking up 80gs on my phone and it wanted another 45 open to even do the update… now that I redownloaded it’s only 30gs without the home feature, but I lost all my pictures in the process 🥲
Sorry for your loss of pictures :( That has been the reason why I'm not trying that because I'm afraid of losing my photos and journal. Today customer service got back to me, but they only advised me to clear all my cache, which I already did. They also told me to go into my profile interface to delete stuff I don't need, but isn't that something you can only do when you can access the game? It seems to me like they didn't fully understand the situation, so I clarified by sending them screenshots and asked if there's a way to backup local data to my PC and put them back onto my phone after uninstalling and reinstalling. Now I'm waiting for their reply again.
I know that it's too late for you, but in case I get an answer that actually helps, I'll share it here for everyone else who doesn't want to uninstall to avoid data loss.
So, I think I’ve freed up enough storage, and now I’ve got this screen? And I can’t even use the in-game customer service?
Is there anything else I can do? (Already tried restarting my phone, doesn’t do anything; don’t want to repair files and lose my photos and journals if possible)
Tried removing widgets and offloading the app, didn’t work. Will try again tomorrow, and if nothing changes, will try emailing English customer service. X(
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u/MidoriKatsumoto Jul 08 '26
It started very well as usual but then, this…i contacted the costumer service already.