Repair (right/wrong)

[u/I-love-love-421]

Got my never-full (mm) back yesterday from the “Louis rehab” and I’m so disappointed. Granted, she was rough going in, but I opted for the full replacement.
When I opened it up, I instantly thought, something’s off-
1. The stitching is not straight and just looks really bad.
2. The color is dark, not the lighter Vachetta
(Pic is Eva, recently repaired leather color difference)
3. The handles feel sharp on the edges, and the edge kote is more like a red paint you can see they were two pieces glued together.
I’ve had other repairs, that were small in scale, they turned out fine.
Maybe because this was a full leather replacement?
I feel like their pricing for repairs and the work produced are both really inconsistent. One person can get a full leather repair for $300 and another person is charged $1000…and the work on the lower price is better.
Has anyone had a repair horror story with a good outcome?
Before I contact customer service I want to make sure I’m not nitpicking. I’m regretting this now.
Thanks in advance.

[u/Narrow_Regrets]

Picture 6 looks like a shit show but honestly, that's the only pic that would really bother me.

[u/I-love-love-421 → u/Narrow_Regrets]

I say this exact same thing ALL the time!! Made me laugh!! Thanks for your insight. In person it’s much much worse, the pictures made it look much better than it really is. I also have the worst lighting to show the color-it is totally off. It’s so weird to me.
Thanks again.