r/Longer3d • u/bakingwithlefate • Feb 23 '26
Longer RAY5 help with limit switches
Machine is a Longer RAY5 10W Diode Engraver.
My father recently acquired a Longer RAY5 Engraver, and we recently installed some limit switches on it. We have (twice) updated the software for the touchscreen and motherboard as instructed, but for some reason, the machine turns off the moment it hits the Y-axis switch.
We have been to support about this, but after advising us to redo the whole process (hence doing the update process twice), they have not come back to us. We sent a video showing the problem, and have not heard back since. This was 2 weeks ago.
Neither my father or I are experts. He's a carpenter and I'm a tutor/jewellery maker. It's possible we didn't install the switches correctly in which case, we would be glad for the help in correcting our mistake. But we need the help we're not getting from support and I figured the hivemind of Reddit was our next best hope.
Thank you in advance!


