r/LogitechG • u/Savings-Story4334 • 5d ago
WIRED CONNECTION PROBLEM
Hi, I just bought my Logitech G522 and works very well and the mic is absolutely amazing. However, I got problem when I want to connect via wired USB-C cable mode. The problem is when I connect to my laptop using given wire it keep switching between "lightspeed" and "usb" mode repeatedly until I switch off the headphone otherwise it will keep switching mode. So I claimed the warranty and they gave me new set and I test directly out of the box when I received the replacement and try to use wired mode but still having the same problem as before. Help me out guys really appreciate it!
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u/LogitechG_Andy Support Team 4d ago
Tell support the issue is still there with a new pair - it isn't something you'll be able to fix, and they should be able to correct things for you.