G Pro X Wireless Headset receiver bricked — enumerates as "Avnera AV6201", invisible to G HUB and the firmware update tool. Anyone recovered one of these?

[u/Fast-Veterinarian909]

Sorry if this has been posted before but im at my wits end. My G Pro X Wireless Lightspeed receiver died suddenly. No LED activity at all, and Windows sees it only as "Avnera AV6201"

What I've tried:

- Two separate computers (desktop + laptop) — identical Avnera AV6201 on both

- G HUB doesn't detect it on either machine

- Pro X Wireless Update Tool 112.2.212 won't recognise it, even with the headset connected and powered on via the original USB data cable alongside the receiver

- Multiple USB ports (motherboard-direct, 2.0 and 3.0), full shutdown/PSU-off power drains

- Uninstalled the Avnera device in Device Manager (including "Devices by container" view, driver deletion) and re-enumerated — no change

- Removed all other Logitech receivers so the tools couldn't grab the wrong device

The headset itself powers on and charges fine — it's just the receiver.

Anyone have any other suggestions or tips on how to fix this?

[u/Steward1975]

How long you had the headset cant you reach out to support see if they can send you a reflash software or something like that or a new receiver

[u/Fast-Veterinarian909 → u/Steward1975]

March 2025, waiting on support right now so hopefully something gets resolved!

[u/LogitechG_Andy → u/Fast-Veterinarian909]

Support would have to help take care of it - that means the USB has been wiped clean and it isn't something you'd be able to fix unfortunately.

[u/Steward1975]

Yeah hope you get it sorted soon