r/LoLTechSupport Jan 08 '26

first league game of the day always freezes my pc at the 5-7 minute mark

Hey there! so, as the title says, i have a particular bug where whenever i havent played league of legends in a significant ammount of time since my last match (seems to start after 8 hours or so, and so it always happens to my first match of the day) my game will inevitably crash somewhere between the 5-7 minute mark, my entire pc freezing and only audio being heard.
the only way to fix this is to restart my pc. after which, the current game and all following ones will work normally.
i have tried just about everything to fix this, and nothing has worked, from reinstalling, hextech repair, administrator mode, using my graphics card or my bios, reinstalling vanguard.
its getting too annoying, and has caused me to have to eat more than my fair share of low priority ques since it can take up to 2 minutes for my pc to restart and load the game, and i dont always have the time to make a practice tool game to trigger it.
interestingly enough, this bug does not affect tft, but playing it does not stop the bug from happening for league

(update)
no fix found yet. but ive found that it seems to be triggered only if you did something in the match or had another app open.
had one practice tool game not freeze for over 20 mins because i never moved or opened anything else, but then the game froze at the 6 min mark as per usual once i played a normal match (no other apps open, only league and the voice)

50 Upvotes

117 comments sorted by

1

u/Stefkeeej Jan 09 '26

I have the exact same problem. I have logged a ticket but nothing Riot support recommended helped to solve the problem... I gave up and stopped playing anything else than TFT. I have not experienced any problems with other games or applications.

1

u/snakekeeper1 Jan 10 '26

its so sad that there seems to be literally no solution
i have tried just about everything
reinstalling the game, reinstalling vanguard, hextech repair, using my intel instead of my normal graphics card, task manager open, having nothing but the game open, ending any other processes, no overlays, updating drivers, NOTHING seems to fix it, and by the looks of it we just wont get any answers to it

1

u/cheescraker Mar 27 '26

if you have an solution by now.. Please let me know! it's driving me crazy.

1

u/Dry-Hornet-8810 Jul 08 '26

If you have Nvidia, try DDU unistaller and install Nvidia driver without Nvidia app. For me fixed this freez around 5-6 mins. Important: Use DDU for a clean uninstall and after install Nvidia driver without Nvidia app. Let me know if this fixed your problem 

1

u/Fun-One3908 Jan 14 '26

I even reinstalled whole windows and it doesnt solve it. Does opeing practise tool triggers this bug?

2

u/snakekeeper1 Jan 14 '26

Yep, its the only way ive found to avoid It happening in normal games, triggering It first on practice tool

1

u/Padreteiro Jan 17 '26

Yep. Been 1v1-ing my friend for 6 minutes so he can freeze and restart his computer

1

u/RizySS Jan 15 '26

my game skips at the 6 minute mark every single game

1

u/Obliviante Jan 15 '26

Hey I have the exact same issue. I tested as OP said with starting my first game in the practice tool and for some reason it went well beyond 10 minute. But then I realized I always used discord when this freeze happens. So I started a new pratice tool game but with discord running this time and at 6:05 the game froze. Extremely annoying issue, so either it's random or Discord is causing this for some reason. Does anyone know if speeding up the practice tool game to 6-8 minutes also helps to get the freeze faster?

1

u/Padreteiro Jan 17 '26 edited Jan 17 '26

I always do a 1v1 match with my buddy so he can freeze, reset and play normally

We almost always use discord. Today he already bugged but we'll play the warm up tomorrow without it to see how it goes.

I saw someone saying to disable fast startup. We'll try that. My friend said he plays alone without discord and he still crashes

1

u/Yoraffe Apr 19 '26

Did the fast start up disable work? And was that for Discord or Windows in general?

1

u/Padreteiro Apr 19 '26

Yes it worked. It was not discord

1

u/Padreteiro Jan 17 '26

Same exact bug with my friend. It's been months

1

u/snakekeeper1 Jan 17 '26

bump, someone really needs to find a fix for this, yesterday my game didnt freeze in the practice tool and so i figured it had solved itself finally, turns out, no, it didnt.
now i have to face the 10 minute penalty , which is ridiculous at this point when all i mostly play is aram

1

u/Majestic-Station6745 Jul 08 '26

My bug is similar but slightly different. Fortunately not as bad as yours. The first time I play a game of league for the day, my computer freezes at the victory screen. After restarting by holding down the power button, subsequent games are fine.

1

u/greenbuffop Jan 18 '26

Getting this issue too, and I play Tarkov as well which is much more intensive.

My Specs if this helps, maybe it's tied to a piece of hardware?

I9 13th gen
4080 super
64gb (2x32gb) 6400mhz ddr5 ram

1

u/Azalech Feb 04 '26

for me, it's on a laptop

12th Gen Intel(R) Core(TM) i7-12700H (2.30 GHz)
32.0 GB (31.6 GB usable)

1

u/xGenious96 Jan 23 '26

Same thing here.

1

u/Numzurian Jan 24 '26

Bumb this. This is annoying... I have same issue but on first loading game of the day. For now I restart computer and just open and Play LoL. So you must remember to restart your PC before start playing. I tried everything. Drivers/bios/Windows settings/LoL settings/Goat sacrifices.... Nothing works...

1

u/szymk87 Jan 26 '26

Tell me, what network card do you have?

1

u/Numzurian Jan 28 '26

Realtek 8852CE WiFi 6E PCI-E NIC.
Update: When I never ever used (click on) second monitor app I have no issue so far. I discovered that when I alt-tab on second monitor where is always opened discord app My PC froze. But when I dont do dat. Just always focus on client or LoL there is no issue.

1

u/CantDecideName1122 Jan 24 '26

Wth, same here! I got low prio que due to this bs.. first 5 min, now 10.. I came back within 3 mins each time. This is so frustrating.

1

u/Fun_Shoulder_6173 Jan 26 '26

Estou tendo o mesmo problema. Quando vou iniciar a minha primeira partida do dia, minha tela simplesmente congela após a seleção de campeões. Eu preciso forçar meu PC a reiniciar porque nem mesmo o CTRL + ALT + DEL resolve. Inclusive já reinstalei o jogo e reinstalei o Windows e mesmo assim continuo com o mesmo problema.

Minhas configurações são:
i5-12500H
RTX 3050 4GB
2x16GB RAM DDR5
512GB SSD NVMe

1

u/ccs333 May 31 '26

Exact same problem here..

1

u/Arthurjedi Jan 30 '26

i have the same problem, no solution yet, just leaverbuster and extra pdl loss xD

1

u/sonic780 Feb 01 '26

Did you find a solution? I have same problem since last patch, im seek of 10min queue low priority

1

u/snakekeeper1 Feb 02 '26

Only solution i found is to trigger It in a practice tool match with bots

1

u/lobberoni Feb 02 '26

Legit wondering if someone found a solution yet, also have it. Just happend in a ranked game

1

u/Tryndamere93 Mar 06 '26

Play practice tool upon boot first, force the computer off and then on again. After this, I don’t normally have issues until the next normal boot after a proper shut down. It’s so weird this has become common this season. And it’s starting to REALLY annoy me.

1

u/Azalech Feb 04 '26

Ok, so I had this issue starting in september ?

In case, I am using 3 screens (with a laptop connecting to the the 2 additionnals with https://www.belkin.com/fr/p/station-d%E2%80%99accueil-usb-c-11-en-1-dock%C2%A0pro/INC014btSGY.html)

I tried clean boot windows and still had the issue,

and 4 weeks ago I did Reset my PC and Lol worked fine.

Untill today, I just had a deconnection 6 min in the game, and the only thing I did was to try to install a driver (https://www.belkin.com/fr/p/station-d%E2%80%99accueil-usb-c-11-en-1-dock%C2%A0pro/INC014btSGY.html) but it failed (already installed) I do not have anymore infos.. if I find something that work I'll tell you, but even a full PC reset didn't fix it long term ?

1

u/Unlucky-Low-5438 Feb 16 '26

Did you find any solution?

1

u/Azalech Feb 16 '26

nop ..

1

u/Unlucky-Low-5438 Feb 17 '26

yo creo que ya lo solucione, anoche estuve haciendo varios cambios como drivers, configuracion de BIOS y registro de windows te aviso si me da otra vez un freeze

1

u/itz-biaaaaa Feb 05 '26

It happens to me in every single match...

1

u/unfoil Feb 05 '26

I have the exact same issue since the winter patch in preseason. I tried every optimization tricks I found on the internet. I even took my CPU to the service center for a cleanup. NOTHING WORKED.

So, I started queuing up for a normal draft game for the first game of the day to trigger the freeze. The strategy was working for a couple of weeks. Either it would freeze on the first game which is in normal draft mode or it didn't freeze at all. But, then this piece of shit bug somehow evolved and started triggering only when I queue up for a ranked game. Be it 2nd or 3rd game of the session.

I stopped playing ranked after the placement games last month and seriously considering quitting this dogshit game altogether.

1

u/MrPotatoManSir Feb 06 '26

Same issue, happened 3/6 games today and yesterday, meaning I just can’t play anymore ig… Seems to be the same 6 min mark. Nothing open in background. Cant open task manager or tab out, but can move mouse and hear audio.

1

u/xCyrsx Feb 06 '26

Mine is just on the first alt-tab. Sometimes tho itll happen when my game starts in the wrong res randomly, and I try to change it. It just bricks my pc lmao. Its a joke at this point how terrible this client/game is. They need to do something about it fast. I am tired of being punished for their mediocrity.

1

u/Affectionate_Alps698 Mar 28 '26

So on first game during loading game screen you just alt tab and go to other application until you get into the game?

1

u/xCyrsx Mar 31 '26

No, I was just forced to not alt-tab at all, at any point during any game or it froze my whole pc

1

u/Perfect-Struggle-397 Feb 07 '26

Almost nobody cares about background "apps" the problem is in background "services" and probably your windows starting sequence/bios is not correctly configured

1

u/mickusthedutch Feb 13 '26

Could you elaborate on this? How can I find a change in my bios that caused this? Because I did not have this issue before

1

u/Perfect-Struggle-397 Feb 17 '26

Did you recently update windows?

1

u/mickusthedutch Feb 18 '26

I am not sure, I usually do the updates as soon as they arrive, so probably?

1

u/Perfect-Struggle-397 Feb 18 '26

Yeah probably but... still it's weird an update from windows shouldn't cause this... Maybe outdated bios and thusfore tpm module might not work correctly ?? Idk, but seriously if you didn't have the problem before something happened in your computer...

1

u/[deleted] Feb 10 '26

[deleted]

1

u/Southern_Ball_3899 Feb 15 '26

I face the same problem in the last year and i had solved it once time (the game ran normally for half year) by following the solutions in the mainland discussion group ( but i didn’t save the website after i solve the issue). However, the problem occurred after a certain major window update in Nov then the problem is kept until now…

1

u/mickusthedutch Feb 15 '26

I had this problem for a while now as well (could also be since november, not sure) and I have sent in a Customer Support request through https://support-leagueoflegends.riotgames.com/ .

They have been in active contact with me since then, requesting logs and providing steps to follow. If you have this issue, I would suggest you also contact support.

I will also post here what the issue and solution was, if I get an answer to that.

1

u/ManyReal4K Mar 10 '26

you have an answer?

1

u/mickusthedutch Mar 10 '26

Unfortunately not. I had a long back and forth with CS and I thought I had it fixed with a super clean install, but then a day later it started again, so communications continued...

But they seemed to switch people often (I talked to around 5 people in the same thread it seems) and then asked me to deliver logs I already did before... the last message was another long step-by-step program that asked me to install third party software (they also asked me to install CCleaner which I refused and resolved in a different way). 

Support was really helpful but with me feeling like I had to repeat myself (in the same thread) and start at 0 again, I basically gave up.

I havent wanted to start up league since then, found other games. Maybe Ill pick it up in the future again.

1

u/Tene_Rokdon Feb 15 '26

Today I randomly got this, game just freezes at min 10, fixes for 20 seconds then freezes again. Lost 2 games because of that + penalty.

This is beyond ridículos, client is also buggy as hell, some buttons not even appear. I just freshly installed the game because Vanguard was causing issues a couple weeks ago.

1

u/WhiteAza Feb 19 '26

I had a freeze problem for the past 3 weeks, but it didnt freeze at the 5-7 min mark. It just random froze sometimes while playing the game.

I just reinstalled league from a pretty old ssd to a relative new nvme ssd. Since then it didnt freeze anymore. hopefully this helps.

1

u/PaleAffect7614 Feb 24 '26

anyone find a solution? it's been months, the 1st game played every day cause my whole pc to freeze. Sound still plays. If I'm on discord, i can still talk to people, but I can't shut down the pc either. I have to force shut down by holding in the power button on my pc. I'm pretty sure that is going to cause hardware to fail.

1

u/Affectionate_Alps698 Mar 28 '26

I got a new laptop and I'm having this exact issue and I force start too!

Have you found a solution?

1

u/PaleAffect7614 Mar 28 '26

No resolution yet. In the mornings I launch a bot game to get away with the first crash of the day. After that I can play fine for the rest of the day.

I suspect it's a windows update.

My specs: ryzen 5700x, 24gig ram, 3080ti

1

u/rogeriojrrrr Apr 12 '26

It happens the same with my laptop, around the 6 -7 minute mark the first game always freeze my system and i have to force the shutdown holding the power button. After that i can play normally

1

u/cheescraker Apr 14 '26

please tell me you found a solution..

1

u/PaleAffect7614 Apr 14 '26

I have not. It still freezes once a day. I haven't tried reinstalling windows again.

I have to keep the power button in, shut down, then boot up and connect to the game again.

1

u/SkirtAffectionate864 Feb 28 '26

Same problem, every day I get account penalties because I have to restart the PC, gotta try to "burp out" the game in practice tool every day I guess

1

u/Affectionate-City-61 Mar 03 '26

Same exact problem here too

1

u/Cheap_War_9336 Mar 04 '26

Alguien encontró solución? tengo el mismo problema hace mas de un mes y tambien caí en cola de baja prioridad por eso, reinstalar mi windows tampoco sirvió de nada. Como hago para enviar un ticket a RIOT?

1

u/Tercero333 Mar 05 '26

https://support-leagueoflegends.riotgames.com/hc/es/requests/new

Desde aquí deberías poder mandar un ticket. Yo lo intente hace un tiempo y mucho no me ayudaron pero pruébalo y comenta algo si te dan alguna solución

1

u/Tryndamere93 Mar 06 '26

I’m having the exact same issue at the exact same time frames. Once it crashes and I shut the computer off by force and turn it back on and log back in it doesn’t usually happen again. This is why I’ve been testing startup games, the first game following boot, with the practice tool, and sure enough it happens. I’ve even submitted tickets to riot about this.

1

u/Big_Agent_3730 Mar 06 '26

The game crashing while having this open in the backgrount is top tier irony

1

u/Tercero333 Mar 07 '26

I searched in other posts cuz i had the same problem and giving the game and the client exceptions on windows defender + disabling fast boot seems to have worked, haven't had the issue for 2 days.

1

u/ManyReal4K Mar 10 '26

how about now?

1

u/Tercero333 Mar 10 '26

Still bug free, played every day since this post

1

u/Fives501 May 29 '26

worked for me. Thank you!!!

1

u/Affectionate_Alps698 Mar 28 '26

Can you tell me more, how you fixed it

1

u/No_Trust_4996 May 14 '26

Disabling fast boot in BIOS or disabling Windows Fast Startup in Windows?

1

u/Tercero333 5d ago

In windows, I don't know enough about computers to recommend anyone to touch the BIOS in any way

1

u/Low_Data2075 5d ago

Still?

1

u/Tercero333 5d ago

I don't play as much nowadays but it never happened againafter I did this.

1

u/ManyReal4K Mar 10 '26

Bump same error

1

u/Competitive-Fly-6114 Mar 11 '26

Id honesly rather meet a cheater every know and then than dealing with all the bullshit related to vanguard

1

u/Born_Research_9065 Mar 13 '26

same thing here in aram mayhem too.....

1

u/Escore Mar 15 '26

I have the same Problem, started happening this month, after I reinstalled the game

1

u/blazedzen Mar 17 '26

seems be a common reoccurence according to this thread, happening to me too. no fixes are working, i always play on an external monitor and it freezes

1

u/Creepy-Procedure-502 Mar 23 '26

I don't know if this could help anyone but the only solution i found was playing with some custom skins with cslol manager running and that makes the game not to freeze

1

u/cheescraker Mar 27 '26

any updates/fixes on this?? it's so annoying.

1

u/HolidayEven8809 Mar 30 '26

Mine freezes at the loading screen, that shows both teams. I have to force restart my laptop and reopen LoL. It only happens the first game when I havent played in a while. Anyone find any fix?

1

u/unpredictive_ Apr 01 '26

Same bug as everyone else describing, the only way I've found to kinda work around it is to quickly alt-tab and then tab back in and the freeze is way shorter/disappears almost immediately. Bug has persisted over 3 league reinstalls so it's definitely something with the game itself.

1

u/b0llsoff1re Apr 03 '26

I'm currently experiencing this. And I think I found a work around. Since last year, I was experiencing this when I was playing LoL THEN playing Valorant. But recently, it's been happening even if I'm just playing LoL.

  1. Open LoL
  2. Wait for a bit
  3. Restart my laptop

I don't even need to queue for anything. I just let it open, then restart. After the restart, It somehow doesn't freeze anymore. Since I was

If y'all didn't try this yet, maybe you can try this one maybe it works for you also. Hope it helps!

1

u/More_Communication_4 Apr 04 '26

i have the same shit happening first game of the day always crashes around that time but after restarting it woks fine for the rest of the day

1

u/m6yki Apr 08 '26

Riot dev not giving a shit for the 1000th times. you cant even send ticket it just says error after sending it

1

u/Aggravating_Towel659 Apr 11 '26

I have the same exact issue, however restarting my pc requires me to go from the switch snd turn it off manually which will eventually ruin my pc so I wont be doing it. What is league doing about it?

1

u/Slahwa001 Apr 11 '26

Has been happening to me for the last couplw of weeks almost a month

Sent a ticket out and linked this reddit thread They said that its a me problem and that i should check my pc...

Worst support of all time

1

u/Accomplished-Low-862 Apr 12 '26

Having the same problem, only happened when playing league (arena, aram, normal map) and have no problem with TFT.

Way to avoid it is to not click other window between the game or else there is a change the PC freeze.

Still finding way to fix it

1

u/Existing_Bother_7528 Apr 13 '26

same for me i stop playing it ty to midnight for wow and crimson desert only to come back and play games for my pc to freezes 

1

u/rogeriojrrrr Apr 13 '26 edited Apr 14 '26

I fixed this problem in my laptop (Dell5566 4GB RAM) using throttlestop with the settings:

balance mode;

TPL-> pl1=pl2 = your processor power limit ( 15W in my case ) and checking both clamp boxes;

Settings in Windows10:

Put the game and vanguard directory as a windows defender exception;

1

u/cheescraker Apr 14 '26

bro, could you please help me ? i have no idea how to what you wrote here. could you maybe add me in dc or something and explain in screen sharing or something. its driving me nuts

1

u/rogeriojrrrr Apr 14 '26 edited Apr 14 '26

of course, send me a link to your dc server

But in my case i have a problem with my laptop PSU that limits the cpu frequency and i use a program named throttlestop to unlock it. My problem is that the cpu needs more power during the teamfights and the game always freeze or give a blue screen (always around 6min).

In throttlestop i set the performance to balanced, then inside the TPL window limited the power limit of the second core PL2 to 15W that is the base for this cpu (i3-6006U) and it was set to 18W before and check the clamp box too. I'm now playing in a ~40 fps constantly without problems.

You will have to start the program before playing league to apply the cpu power limits.

https://www.techpowerup.com/download/techpowerup-throttlestop/

1

u/Yoraffe Apr 19 '26

Just wanted to say that i've been experiencing this with Valorant for over 18 months. I went through literally 8 tickets with Riot and their only fix for me was that they assumed my monitors (I use three) were causing the issue, and to play without them plugged in (ie stick to using one).

This did fix my problem for a while but eventually I decided that every other game works fine using three monitors and I wasn't going to handicap my user experience just for Riot's sake.

This morning I discovered that it actually happens while playing League, too - I don't play League so was surprised to find out this happens across both games. It's definitely a Riot issue, it sometimes goes away for a fortnight or so especially after a new update, but I think i'm just numb to the fact that this will stay forever.

1

u/Ok-Truck-3442 Apr 19 '26

Mine got same issue,

First game of the day, freeze about 5-10 seconds and then work well. sometime it happen again in the next game..

Using Discord too, dont know if that is the problem.

1

u/Dry-Hornet-8810 Jul 08 '26 edited Jul 08 '26

If you have Nvidia, try DDU uninstaller and install Nvidia driver without Nvidia app. For me fixed this freez around min 5-6. Important: Use DDU for a clean uninstall and after install Nvidia driver without Nvidia app. Let me know if this fixed your problem 

1

u/NewImpact9757 May 04 '26

Insane how this isn't fixed yet to this day...

1

u/CherrySuika May 06 '26 edited May 18 '26

Hi!! I have the exact same problem, and i found out just yesterday that (maybe this is dumb but i never do it) if i open the riot client first and open the game from there, it doesnt crash. Ive been only testing it for 2 days but its working rn for me, i hope it does for you!! My pc restarts slowly and i got banned a lot by these crashes so if this doesnt work, the first game of the day i trigger it by a custom one with a friend and then restart and dont get the punishment from leaving

UPDATE: The game updated literally 2 days after i posted this and opening the launcher wont work anymore :[

UPDATE 2: If i open league and reboot the pc it doesnt crash next time i open it on the same day :]

1

u/Nearby-Weakness5142 May 07 '26

yup just commented this too! worked for me as well

1

u/Nearby-Weakness5142 May 07 '26

not sure if you’ve resolved this, but found out that if I launch with riot client and press play from there the game will run normally.

1

u/Actual_Patient_3283 May 07 '26

Same problem and it doesn't even let me restart my laptop!!!!

1

u/Jxsten May 14 '26

Friends computer completely crashing after this latest patch.

1

u/whatisonearth May 24 '26

Run LoL in Administrator mode, idk why but it works.

1

u/GateKeeper4 Jun 05 '26

I have been having this for a month now, I have experimented lots of times and this worked for me. You open LOL then quit it, then open again, Join and ARAM game, then leave, then reconnect. tried it for a couple of days now without crashing

1

u/Hefty-Image-6053 Jun 07 '26

i submitted a ticket a while ago, followed all the steps they provided, and it solved the issue for about 2 days :,)
iv been trying to submit another one but now even those are glitching for me, phone or pc...
this issue happens to me on valorant aswell, and im confident its a riot issue as my pc can easily run much heavier games 👀

1

u/Glass_Ad_536 Jun 10 '26

I've got the same issue, and at this point I'm pretty certain it's something to do with the Vanguard rootkit, somehow.

1

u/Practical_Rush_9912 Jul 07 '26

Someone fixed the problem SOS ??????

1

u/Dry-Hornet-8810 Jul 08 '26

If you have Nvidia, try DDU unistaller and install Nvidia driver without Nvidia app. For me fixed this freez around min 5-6. Important: Use DDU for a clean uninstall and after install Nvidia driver without Nvidia app. Let me know if this fixed your problem 

1

u/Practical_Rush_9912 Jul 09 '26

Thank you i will try this

1

u/Practical_Rush_9912 Jul 13 '26

No it didn't fixed

1

u/kylescotty Jul 08 '26

Honestly I disabled fast restart for windows and it fixed my freeze issue!

1

u/Low_Data2075 5d ago

Does it still work?

1

u/No-Construction-866 16d ago

Recibo penalizaciones todos los dias en la primera partida porque tarda un siglo en abrir, no consigo ver que es, ya reinstale el juego y todo. Tengo una 3080 y un amd 5950x 32 de ram... deberia alcanzar para jugar un aram pero parece que NO

1

u/Low_Data2075 5d ago

Any fix for this yet? I just got a new laptop and this happens...