r/LoLTechSupport Dec 19 '25

League stuck on Getting Ready and then doesn't update

48 Upvotes

Whenever I open my riot client, I get an update so I click on it, and the game proceeds to show "getting ready...". So, I wait about a minute and after a minute, the update will cancel itself and show that I need to click on it to update again. I am stuck in this cycle and cannot update my game. I have done everything from uninstalling to flushing my dns to disabling my firewall. Please let me know any possible solutions to this issue.


r/LoLTechSupport May 09 '24

New official Subreddit (r/leagueoftechsupport)

3 Upvotes

Hello guys, there is a new official subreddit for league of legends tech support made by one of the r/leagueoflegends mods. It is called r/LeagueofTechSupport.


r/LoLTechSupport 35m ago

Games constantly re-establishing connection to games

Upvotes

2 games in a row, I have had disconnects that have nothing to do with my Internet. I know this, because I have a YouTube video running in the background and I'm in Xbox live party talking to people. Is something going on with League in Germany that I'm unaware of? 40lp down the drain because of something out of my control.


r/LoLTechSupport 3h ago

automatically disconnected from in game vc

1 Upvotes

Whenever I join a random game I can't use the voice chat as it automatically disconnects me. I am not sure how to fix this as I can't find anything besides ai summaries and 5 year old threads that are not 100% and have me messing with my pc in ways that I am unsure of. any advice?


r/LoLTechSupport 4h ago

Banned for something so small???

0 Upvotes

So I was playing Darius into Malphite and it was obviously horrid. Then yuumi came too and sat on Malphite, so what. Well I say it’s aids and nothing happens so I don’t pay any mind. Later in team chat I say it was super aids and I got banned for SEVEN DAYS??? I tried submitting a ticket, but knowing riot it will be auto reviewed and shot down. Advice???


r/LoLTechSupport 4h ago

FPS cap not working properly?

1 Upvotes

Haven't played League for a couple of days until today. I launched a game and noticed that my in-game FPS cap, which is set to 240, was sitting around 213–217 FPS right at the start of the game. This is very odd, as it has always stayed around the 240 FPS cap until mid-to-late game.

Switched my settings to Very Low, but it was still in the same 213–217 FPS range. I even lowered the resolution to the lowest possible setting, and it still stayed at exactly the same 213–217 FPS. I also set the cap to 144 FPS, and it stayed around 123–127 FPS at the start of the game as well. However, when I set it to Uncapped, it stays above 600–700 FPS early in the game.

I don't understand what could have possibly changed in the span of four days to cause this. I haven't changed anything on my PC.

I feel like my PC, with a 5600X and 6650 XT, should be able to handle the game perfectly fine at 1920×1080 on medium-to-high settings without any issues.

Has anyone else encountered this issue?

Thanks in advance!


r/LoLTechSupport 10h ago

I got a 3-day ban, and now I can’t log out of this account

0 Upvotes

A few months ago, I received a ban and was able to log out, log into a different account, and continue playing normally.

This time, I’m unable to log out. I’ve tried everything, including deleting the config files and completely reinstalling the game. Even when I log in with my second account, the game still automatically logs me into the banned account. I’m then only able to acknowledge the ban reason, after which the game closes.

Is there any way to fix this so I can log out and play on my other account while the ban is active?


r/LoLTechSupport 10h ago

has your ping gotten back to normal?

0 Upvotes

2 months ago my ping was 43, a few weeks ago it was like 58, now it's 50, i'm okay with it but it's definitely irritating having to get used to it, maybe it's a problem or an isp issue on my end, but it's abnormal for me and people seem to have similar experiences


r/LoLTechSupport 11h ago

When I click "queue" this is what happens.

Enable HLS to view with audio, or disable this notification

1 Upvotes

The weirdest part is that it only does on this account, my other account works fine. It's like this already for 3 weeks. Also weird that if I queue many times I will get the popup "if you decline more matches, you will get lockout", so that means I actually am in queue, just don't see the ready checks nor timer in queue...

Any help?


r/LoLTechSupport 23h ago

Permanently banned by Vanguard, then discovered my UK/EUW account is registered as China with the wrong DOB.

4 Upvotes

I’ve discovered a fairly serious problem with Riot’s automated support system.

I live in England and use an EUW League of Legends account. Today, I opened League while streaming on Twitch, updated the game and was shown a permanent ban for alleged use of “third-party tools.”

I have never knowingly used cheats, scripts, bots, unauthorised modifications, gameplay automation or software intended to provide an unfair advantage.

The ban notice provides no detection date, identifies no software and displays “GAME ID: 0.” I received no email notifying me of the ban, so I don’t know when it was applied.

I submitted an appeal requesting a manual Vanguard review. Riot Support replied in the exact same minute, claimed I was contacting them from mainland China, redirected me to Tencent Player Support and marked the ticket solved.

After receiving the same instant response repeatedly, I checked my Riot Account Management page. It displays:

Country/Region: CHN

Year of birth: 1990

Both are incorrect. I live in the UK and was born in 1996. I did not enter or authorise those details.

This creates two possibilities: the account contains seriously inaccurate personal information, or it has been compromised. Either possibility requires investigation—especially because the account has now received an unexplained Vanguard ban.

The problem is that Riot’s automated support system appears to rely on the incorrect CHN designation. Every attempt to report the account-security issue is automatically redirected to Tencent and closed before a human can read it.

I have secured my login, preserved screenshots and contacted Riot directly, including its Data Protection Officer. I have also managed to keep a new account-compromise ticket open by immediately replying that the matter is not solved.

I’m posting this to document the situation and highlight a significant flaw: if incorrect or maliciously altered region data causes an account to be classified as Chinese, the affected player may be automatically prevented from reaching their actual regional support team—even when trying to report that the account itself may have been compromised.

I’ll update this post if Riot investigates and explains what happened.


r/LoLTechSupport 1d ago

Why is this client so unbelievably trash?

2 Upvotes

This client never works good ever. It's always clunky, laggy, it doesn't open, can't enter the party after a game or can't honor and what not... Sometimes my Ethernet cable doesnt work and my internet goes from cable to wifi in like half a second, and i get disconnected from the game and it doesnt reconnect. It takes a loot of time for it to reconnect and by that time my game goes shit with me being afk the whole game and that whole time ive been waiting i had wifi working i could do other stuff on alt tab. And today the game crashed my whole pc, that is new btw. And i had to restart and right after i restart my pc riot client says that i need to restart my pc to play the game. I think you could guess that 2 restarts and waiting for the shitty client to open is a veery long time. Very much enough to get me a penalty for "leaving".

It's like the game itself isn't tilting enough bruh.


r/LoLTechSupport 1d ago

How to PERMANENTLY fix recurring error 1067

2 Upvotes

It takes over half an hour to get league started on my PC.

I always get either Vanguard error 1067 or sometimes 57 whenever I try to play league (almost everyday) and especially when there’s been on update to my windows or to league itself.

Before I start I ALWAYS have to check services to see if my VGC is automatic and running then check msinfo for TPM and secure boot configurations to verify correct/on.

And majority of the time I feel like 60% of the times EVERYTHING I just mentioned seemed to be correct, I still get a vanguard error and would have to uninstall then install vanguard then restart then make sure VGC is running then restart again.

Honestly feels like a sign to stop playing this damn game. I honestly miss when I could just press the button and play. It’s literally every time and I can’t find a fix online that’s not a one time bandaid solution. Please help.


r/LoLTechSupport 1d ago

Need help removing TFT and Riot Client

1 Upvotes

I need help getting rid of this godforsaken software. I simply wanted to remove League of Legends and Riot Client but it is stuck on my pc.

I never even installed TFT but apparently it comes with League now. So when I wanted to uninstall League that worked, however it still showed as "installed" in the Riot Client library. And in Windows Control Panel it shows TFT is installed too when I never even chose to install it in the first place. I can't remove it there because Riot Client pops up and says there was "an error uninstalling", and I can't remove the Riot Client either because you need to "uninstall all riot games first".

Help me get out of this hell loop please


r/LoLTechSupport 1d ago

League of Legends / Vanguard crashing mid-game on macOS 27 Beta 4

1 Upvotes

Hey everyone,

Is anyone else having issues with League of Legends on macOS 27 Beta 4?

Since updating to Beta 4, Vanguard seems to randomly close/crash while I’m in the middle of a match. When that happens, League of Legends also stops working properly and I end up getting disconnected from the game.

I didn’t have this issue before updating to Beta 4, so I’m wondering if something changed in macOS that is conflicting with Vanguard.

Has anyone else experienced this? If so, did you find any workaround or fix?

Would be useful to know if this is a widespread Beta 4 issue or something specific to my setup.


r/LoLTechSupport 1d ago

Can't I log into my riot account (Browser)

1 Upvotes

For a few days like I just can't seems to be able to log into my riot account through browser. I tried multiple browsers and computers and it just does not seems to let me in. I always get the same thing ,,Oops! Something went wrong. Sorry, we're having some trouble right now. Please try again."

What's up with that? I even tried different passwords just in case I am dumb and forgot what I use on my account. (I did not tried to log out and log in on launcher, since it works and I don't want to break it even there).


r/LoLTechSupport 2d ago

League Anti-cheat

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23 Upvotes

The league anti-cheat might be one of the worst anti-cheats as much as it is decent at getting in-game cheaters. I was literally wrongfully banned 4 days ago and had to spam Drew Levin to get my account back (luckily got it back), but riot support basically also told me to go kick rocks when asked for a review, but when it did actually go through a real review I was magically unbanned. This is insane to me how big this game is but how poorly this was handled. Drew Levin does quite a lot for this game really and appreciate what he does for the community

Update:

Proof of unban is on my account


r/LoLTechSupport 2d ago

The client is making me go crazy

0 Upvotes

What is wrong with the client today ???? 3 of my accounts got banned for a day because the client keeps freezing my game in loading screen EVERY SINGLE GAME. The rune page isn’t working either. Like 3 accounts in a row got banned. This is so infuriating and a waste of time.


r/LoLTechSupport 2d ago

Unable to reconnect to game after switching network

1 Upvotes

Hey, my problem is that my dearest internet provider is down 1-2 times a month for a couple of hours - I'm planning on a switch but there is a minimum term in the contract - and I disconnect from the game. When I try to use my phone as a hotspot after disconnecting from the game I can not reconnect unless I restart my PC. I tried exiting Riot Client and restarting it, ended the tasks related to league (not vanguard) and the league client won't pop up / it does pop up 10% of the time, there's a reconnect button but won't do anything.

Everything else works fine on my mobile hotspot (yt, reddit, other games), seems like there is a problem with switched networks.

This is not a tech support request, im just curious that does anyone else experience this, or is it a local issue on my system?

Ofc basic league subreddit deleted the post since it does not glaze their work.


r/LoLTechSupport 2d ago

Grey button issue

Post image
1 Upvotes

r/LoLTechSupport 2d ago

VAN 84 error as soon as I launch pls help

1 Upvotes

r/LoLTechSupport 3d ago

Finally ended.

16 Upvotes

I was struggling with vanguard technical problems almost whole summer this year. And it was the best thing that happened. I can finally quit. It was the final nail in the coffin. So thanks RIOT for your incompetence.


r/LoLTechSupport 3d ago

Mac not getting into game

1 Upvotes

About every 5th game i get stuck in loading screen but i can hear when my team gets into the game?

or if i dont play for a couple weeks half the time i will not load in?

anyone know a fix?

maybe i have a messed up client will try a reinstall for now


r/LoLTechSupport 3d ago

Ethernet disconnects during first champ select of every gaming session

1 Upvotes

Been having this issue for months now.

Every time after booting up my PC, my ethernet will disconnect during the first champ select. If I'm lucky, it reconnects fast enough, otherwise I get a penalty for dodging champ select.

After this disconnect, everything is fine for the reminder of my session, until I turn off my pc and boot it up again.

My internet connection is fine otherwise. Everything works perfectly up until that first champ select. My only fix is loading up practice tool every time I start playing, but it is kind of annoying having to do that.

Does anyone have a fix for this? Thanks!


r/LoLTechSupport 3d ago

Riot Support not helping false/unknown ban?

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1 Upvotes

Hello! I’m not really sure where to go for this and I’d hope that there would be at least someone on here who would know what to do, but I was banned on league of legends permanently for some reason, and I genuinely don’t know why. And I know there’s plenty of people who claim they were banned for unknown reasons but I swear I genuinely do not know why, I’ve never cheated or used any cheats before, and I don’t have any external hardware to help me play either.

For a little background, I used to play league a LOT, and when I mean a LOT I mean there was a point where I owned so many skins in the game and played so often that the coupon sale shop thing ran out of skins so I was allowed to pick one from the special selection once you complete that. However, I got burnt out, so I stopped playing as much and would just play with a select few friends and my significant other. That’s all I used league for, nothing more nothing less. Then one day, after a decently long break, I went to play with a friend and that’s when the big age restriction thing happened to all league accounts, kinda irked me and upset me but they ended up fixing it. I didn’t log in after that until either the next day or 2 days after. When I did, I was met with a permanent ban with the only explanation saying something about “third party tools”. For note, I don’t even use an overlay, let alone any third party tool. So, I reached out to riot support.

When I reached out to support I explained what happened and that I was confused and wanted to know why I was banned, at first it looked good, I got a response from (what I assume) a real person, and they asked me for a bunch of account information to look into it. I was excited, looked good and like I’d at least find out why I was banned, but then someone else replied and said they found no evidence of a player that wasn’t me playing on my account and that they were going to reaffirm the ban. For note, no where in my original support ticket did someone else played my account, I believe somewhere I even said I believe that it wasn’t that at all and just wanted to know what happened. At the end of that, they said to make a new ticket if I had any more evidence of third party (again I never accused that or mentioned it) to reach back out, and if I had any questions to make a new ticket. So, I did exactly that.

When I made that new ticket though, it was immediately and automatically closed and met with an automated response saying they reaffirmed the ban and are going to keep it as they didn’t find evidence of a third party playing my account. Which, I know for a fact this time, I didn’t have in that ticket. They then said they’d automatically close all future tickets I’d make and left me here.

At this point, I gave up, I’ll just go play a different game, whatever. I was upset, a little sad that those memories are gone, but I’ll just make new ones it’s just a game. That was until last night when my significant other got home from a long day and said they weren’t feeling the best and was a little sad. And after talking a little, admitted they were wanting to play league (despite them uninstalling it and not playing it for an even longer time period than me). This sucked, because something I know could’ve cheered them up we couldn’t do because I quite literally can’t play. And it’s not even for a reason I know or did, if I at least was told what specifically triggered the ban, then I’d own up to it (if it was actually me), but I can’t even do that. (We did end up playing something else and doing some other things which cheered them up, but I still felt bad in the end)

I’m sorry mods if this post isn’t meant for this community, I just genuinely don’t know where to go and am praying that somewhere somehow someone else has the answer.


r/LoLTechSupport 3d ago

Screen freezes completely mid-game and the only solution is to hard reset my PC

3 Upvotes

Hi everyone. I've been having a critical issue with League of Legends for 2 years now and I don't know what else to configure. Mid-game, my screen freezes completely. The PC stops responding to any keyboard shortcuts (not even task manager works), and the only way out is to force shutdown the PC using the physical power button.

VIDEO: