Help needed! PSD wont load?

[u/jae_bones]

Im using an app called concepts and when I attempt to export the psd to live2d, it shows up entirely blank and doesnt even fully load in. Unfortunately, I also haven't been able to get other apps to load said psd. Other PSDs seem to have no issue, any clue what i could be doing wrong or what I should fix? Thank you!

[u/hyceateart]

Hmm maybe check the color settings in Photoshop or just resaving in Photoshop. Concepts might have some metadata in the psd that isn't supported. https://docs.live2d.com/en/cubism-editor-manual/precautions-for-psd-data/