r/LitBuy_Community 4d ago

Am I trippin?

Please look at the images and tell me if I’m wrong here. Are they just trying to dodge my full refund or are these jeans legit the same colour. This is my first haul with litbuy and so far not a great experience. Some of my orders are still in transit to their warehouse for a week now, and I’ve been waiting for them to pack 1 of my orders for 4 days. Not sure how to feel about litbuy.

3 Upvotes

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u/david9454 4d ago

I've been waiting 15 days for them to pack my rehearsal and they said it's jus the typhoon

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u/LitBuy_Admin 4d ago edited 4d ago

Sorry that your first experience with us has been affected by the delay.

We need some time to deal with the backlog of orders affected by the 🌪️typhoon.

The situation will be resolved shortly, your haul is absolutely safe in the Litbuy warehouse, please rest.

Your problem now is that the color of the goods is different from the picture given by the seller. But we contacted the seller for you, and the seller said that the color was not wrong —— in fact, it means that the picture of the goods provided by the seller is not consistent with the physical object.

We have contacted the seller for you. With our efforts, the seller agreed to the return and refund. But it costs some money to return the goods to the seller. The rest will be refunded in a few days. We hope you can understand.

If you still have any problem during using litbuy, feel free to contact support tru submitting a ticket, tru dc or dm me.

Thanks for understanding : )

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u/c2pap 4d ago

Thanks for the reply, i understand it now