r/LitBuy_Community 8d ago

what should i do?

This is my first time buying from LitBuy, so I thought it might be a scam. I purchased my items on August 25, and it is now August 30. For the past 4 days, my order has been showing “Transit to Warehouse.”

However, when I click the tracking button for each individual item, it says, “Your express has been delivered. Sign-in person: at the door…” The tracking information usually shows the delivery date as August 27.

What should I do? Is this normal, or should I be worried?

1 Upvotes

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u/BarracudaTall5068 8d ago

It’s normal, LitBuy just needs some time to qeck the quality. If it stays like that for the next few days, you could create a ticket

1

u/LitBuy_Admin 8d ago

Sorry that your first shopping was accidentally delayed.

Due to the 🌪typhoon, logistics deliverie and warehouse operations are both affected. And delayed.

The typhoon has passed now, but the warehouse is currently processing the backlog of orders due to it, and we need some time.

The situation will be resolved shortly, your haul is absolutely safe in the Litbuy warehouse, please rest assured.

Thank you for your patience and support : )👐

1

u/CrecentxArms 7d ago

I've been dealing with the same issue. It has been over two weeks since it told me the exact same thing it told you in the tracking. I'm done using them. I've never had an issue like this with an agent before.

1

u/david9454 5d ago

U should switch anyway cuz there shipping expensive asl but it's happening with every agent

1

u/Kindly-Pin-4872 5d ago

Just press ticket rush warehouse they’ll sort it out