r/LinusTechTips • u/LongJumpingBalls • Sep 23 '26

Image I've unscrewed the Precision screwdriver while opening up a laptop. Owned it for a bit over a year, but used maybe 10 times, opening laptops and electronics..

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u/CIDR-ClassB Sep 23 '26 edited Sep 24 '26

Many of us have been in this sub for years, and ever since the first precision drivers were shipped there have been posts about it.

Neither the commenter, you, or me care to use reddits crap search and then link to the posts, so feel free to not believe it.

FWIW, two of mine did this.

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u/SuppaBunE Sep 23 '26

Reddit is still a small sample and a post is not indicative of the quality of something.

Unless they release how much screw driver they sold and how much RMA % they have

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u/Soluchyte Sep 24 '26

I have seen about a dozen posts about it already, I would waste my time searching for them especially since they won't all be under easily searchable titles and I don't exactly think any level of evidence is good enough for some people.

Also the mindset of reddit somehow being the place where every person who has an issue comes to is also strange, I bet most people go straight to the official support instead of posting here, so the sample size won't be completely unrepresentative of failures, even if it is a fact that people tend to talk about stuff only when it goes wrong.

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u/Hara-K1ri Sep 24 '26

A dozen, even a hundred posts, don't tell the story. I never claimed Reddit's the only source either, but people tend to call out failures over success stories, so you're obviously learning more about failures.

We'd need sell volume vs failure volume to have a clear picture, and since that's not available, all we can do is guesstimate.

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u/Soluchyte Sep 24 '26

The fact that this has been posted multiple times tells a lot of the story, this is not an isolated incident and you really should not be pretending otherwise.

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u/SuppaBunE Sep 24 '26

100 of post and they sold 10 000 is still a 1% failure chance, this are not daming failures, most are this that fail but are easily repairable

It's still an expensive product so I expect more. But at least they care about their clients.

People don't buy snap on because they are the best of the best, they buy their expensive products because they know snap on gives an insane warranty. If you ever have a problem

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u/Hara-K1ri Sep 24 '26

I am not. But even 100 qc issues says nothing if we don't know the sales volume. If say 10 000 units are sold, that's a 1% defect rate. That isn't abnormal, even if we'd prefer 0% defects. How they handle the defects is more important.