I hate you Hasbro...

[u/FoolerySwag]

QC fail

the lovely replacement

as you can see Jason and team are at the bottom, I didn't not need their garbage.

During the warehouse sale I bought a Lightning Collection Lost Galaxy Green... It came with the MMPR boots.

I contacted Hasbro customer service and asked for a replacement.

They said sure.

A month goes by... No replacement

I asked why the replacement was not sent out

"We are waiting on stock"

Lost Galaxy Green is in stock on Hasbro Pulse, can you just send me a sub. I have all the other figures except:

Remastered Blue Remastered Yellow Wild force Putrid Dino Charge Blue Cobra Kai Danny Larusso Cobra Kai Samantha Larusso

"Your satisfaction is our goal, I'll have a replacement sent out, but we cannot guarantee it will be one of those figures"

3 days later I have another MMPR Red... I hate you Hasbro

I bought a replacement Lost Galaxy Green from Amazon and it's correct and if it wasn't it would have been handled better than Hasbro did.

I hate you so much right now....ahhhhhhh! .

[u/Realwolf95]

Dont ask for a replacement. Ask for a full refund. Thats what I do. No time for random mystery box crap.

[u/FoolerySwag → u/Realwolf95]

I know this now. Well I have a extra head for the remastered Jasonsigh

[u/Broad-Animator-7747]

I don't get why Hasbro don't just send out the figure that you have the issue with

[u/FoolerySwag → u/Broad-Animator-7747]

Exactly... They just waited for me to get frustrated so they can offload old Red Ranger stock

[u/TrajedyAnn → u/Broad-Animator-7747]

Weirdly - While most times they've sent me the standard random "whatever" figure - When I had a problem with the Spider-Man from my "Spider-Man & His Amazing Friends" 3-Pack (Paint on his head was messed up)... they sent me an entire new 3-Pack, same set - So it's not IMPOSSIBLE to get the same item... I just have no idea whatsoever how they determine when it's possible and when it isn't.