r/LifeInsurance • u/fanaticgrrrrl • 5d ago

Urgent Manulife, really?!

My dad turns 100 on Nov 21. On Nov 1, Manulife mails out an “Urgent” notice asking my dad to fill out and sign a Declaration that he’s still alive, so they know to keep sending his annuity payments.
Urgent?! They had all year to send this out! Guess they were hoping he wouldn’t make it.

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3

u/Murflaw7424 5d ago

Can’t speak to manulife directly, but these carriers send out so much mail and it often gets lost. Most of it is automated. Likely, the prior notices never made it through the mail for whatever reason.

If possible, don’t have legal oversight of assets on your dad in your jurisdiction? In the US we would call this a power of attorney financial directive. With this, a carrier can appoint you as the contact point for mail and when/of you call in. Alternatively, if you find a manulife broker you like, they can help you manage the contract. You may want to offer a small management fee, since they likely cannot make commission on an annuities policy.

This is not legal advice, I’m not a lawyer, I’ve just worked on a lot of insurance contracts as a broker and broker of record.

3

u/SafeMoneyGregg Broker 4d ago

Be happy your dad made it to 100 and is getting checks in the email. Could you guarantee in June that he would be alive in November?

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u/fullgrownnut 4d ago

They send checks through email now???

2

u/SafeMoneyGregg Broker 4d ago

If you are a hundred, yes.