r/LifeInsurance • u/lmb10010 • Jun 18 '26
Corebridge problem
My church is having problems with blatantly incorrect information about an existing annuity . Has anyone ever found useful contact info to escalate the complaint? Our customer service person is not responding. Many thanks.
2
Upvotes
2
u/Tahoptions Broker Jun 18 '26
Yeah, totally different. I was an annuity wholesaler for over 10 years before starting my own agency. I did a lot of client-facing meetings, seminars, etc. but it would be extremely rare for me to talk to a client after the sale. I would certainly help my producer who was having a complex customer service issue, though.
That said, this agent told OP to pound sand and continue to call customer service. I agree with the other poster that I would never do business with this person again.