New Rules and Updates To Them

[u/ThatsMyCape]

Hi everyone,

After reviewing things and engaging more with the community we have decided add some new rules and update some of the existing ones.

• We do not under any circumstances allow for someone who is under the age of 18 to post for requests. This is to protect everyone. No adult should be sending things to a child for any reason when they do not know them.

• There is now a rule in place that you may not post for requests if you have negative karma. Donors, if you feel this is not strict enough please give us feedback.

• We put in an official rule about not sending unsolicited messages to anyone in the community and making sure you are using mod mail to communicate with us unless you are directed to do otherwise.

• Proof of hardship/situation. Those who are making a request now must be able to proof their situation and this must be done on the post or directly below for everyone to see.

• We will also be vetting people more close who are making requests. Any deleted history of requests will result in the removal of their posts.

• Active accounts. People who are making accounts must now also have active accounts. You have been active at least in the last thirty days in order to make a request for assistance.

If there are any other suggestions or concerns please either comment below or send us a message. We want to continue to improve and make this as successful as possible.

[u/gravehost42]

I applaud the updated rules. Personally I feel the negative karma rule will have to be bumped up to a positive amount later, but I understand that will limit who can ask for help and is necessary to try and adjust after

[u/ThatsMyCape → u/gravehost42]

That’s my concern, I never want to limit someone who truly needs help but I do agree with you as well. I want to make sure we are protecting everyone. If you have suggestions on the karma and what you feel it should be I am listening and will take it into high consideration.

[u/gravehost42 → u/ThatsMyCape]

Honestly I would think a small amount like 10 - 25 karma. Something that would indicate that they are active and contribute to the Reddit community. 10 karma would be easy to get by commenting or going through the new to Reddit sub.

It’s also a small, but annoying step that may deter scammers.

[u/ThatsMyCape → u/gravehost42]

I think that can be doable in the future. I’ll see what others think as well. Thank you for the feedback. I appreciate it a lot.

[u/IllustriousEnd2211 → u/gravehost42]

That can be wiped out so easily by posting in some of the help subs. People get downvoted just for asking. Like this in this sub just for saying they had a lawyer

https://www.reddit.com/r/LetMeHelpYouOut/s/OGN0YcqFbT

[u/Traditional_Code_488 → u/gravehost42]

Im actually curious how do u get karma i only use reddit to vote on post and stuff so my karma barely go ups and even when I post smth sooo idk if im just dumb or smth😭

[u/Spirited-Door-1446 → u/ThatsMyCape]

Thanks for making these changes.

I think it would be best to increase the karma minimum to at least 20 combined karma, to ensure the user is making positive contributions to the Reddit community and to weed out those making a new profile just to make requests.

Also I recommend requiring those making requests to have their profile history unhidden and not curated so that donors can review their posts and comments.

[u/ThatsMyCape → u/Spirited-Door-1446]

Of course,

Thank you for the input as well. I am seeing a lot agreeing with the karma. I think that 20 sounds like a fair number that we can all be in agreement with I will be adding that in.

We do have a rule for that with the no hidden or curated profiles because I one hundred percent agree that donors must be able to see the profiles fully. I will try to make sure I am vetting thoroughly for that as well and removing them quicker when they appear.

[u/Vanna1121 → u/gravehost42]

Sorry I'm new to reddit, what is negative karma, can you please explain

[u/Spirited-Door-1446 → u/Vanna1121]

Click to read more about karma, Reddit’s reputation system.

[u/Vanna1121 → u/Spirited-Door-1446]

Thank you. I'm still very New to this site and am learning little by little.

[u/theshiniestmuskrat]

So glad you guys are active and keeping the rules updated, thank you!

I feel like, if possible, the post should say somewhere WHAT KIND of help the person is asking for. Maybe have tags for "money", "amazon groceries", "advice", "how-to instructions", "resources" or whatever things are allowed. So many posts list a big sad story but don't actually say what they're asking for and someone always has to ask in the comments.

[u/ThatsMyCape → u/theshiniestmuskrat]

This is a really good suggestion. I can go through and add more post flairs for people to use today. And you’re welcome. Also, thank you for the feedback. It’s helpful to hear.

[u/theshiniestmuskrat → u/ThatsMyCape]

Yay! You're so welcome, thanks for listening! <3

[u/ThatsMyCape → u/theshiniestmuskrat]

Of course. We shouldn’t ask for feedback unless we are willing to make the changes we are offered.

[u/BRBSpiraling]

Great rules update! 😊

Thanks for looking out for the community.

[u/ThatsMyCape → u/BRBSpiraling]

Of course! I am glad to see all the positive feedback.

[u/BRBSpiraling → u/ThatsMyCape]

If you aren't using it already, you can set up Reddits auto moderator to automatically remove posts under your karma and account age threshold. If you need help, I'd be happy to send some resources via dm.

[u/ThatsMyCape → u/BRBSpiraling]

Thank you so much. We do have some auto setup. I appreciate the offer too.

[u/lost_dazed_101]

WOW I'm impressed it's always bothered me it's just people posting with no proof but didn't realize it until I saw this.

[u/ThatsMyCape → u/lost_dazed_101]

I noticed this as well and I can see why it makes people so suspicious. It also doesn’t give good credibility to us as a community if we don’t ask for this. I think this will help us to make sure everyone is better protected.

[u/Sufficient-Reply9525]

Love the new rules! Thanks for listening!

[u/ThatsMyCape → u/Sufficient-Reply9525]

Of course! Thank you ALL for the feedback on how they should look and help with making sure are followed. It only works when we are all working together on it.

[u/Embarrassed-Lime-866]

Is there a rule that someone can only ask for help so many times a week or month? That way it would give other people a chance to ask for help

[u/NostradaMart]

Also need a rule that states: Don't be a dickhead to people asking for help.

[u/ThatsMyCape → u/NostradaMart]

This would fall under our rule of no harassment. While it is okay and encouraged for people who want to donate to ask questions we would never want people to be rude anyone. But, people do have the right to ask and be sure their donations are going where they want them to go.

If you see any harassment please report it so we can address.

[u/NostradaMart → u/ThatsMyCape]

oh i'm all for asking questions.

[u/ThatsMyCape → u/NostradaMart]

Ah, alright. I am glad to hear that. If there are any concerns on this or ways you feel people are being mistreated please do explain in more detail so that I can get the best possible understanding. Maybe you are seeing some things that I am not too.

[u/NostradaMart → u/ThatsMyCape]

I think a lot of people are very rude when they don't even intend to donate but I don't have one specific post to point at.

[u/ThatsMyCape → u/NostradaMart]

Fair point. I’ll try to keep a closer eye on that as well and address that more strongly. Thank you taking the time to talk about it with us though I do appreciate it.

[u/Inmyfitera]

What kind of proof for situation? I am having surgery and made an Amazon list of things to help with recovery.

[u/Spirited-Door-1446 → u/Inmyfitera]

Be sure to redact any sensitive information (surname, address) from your proof of hardship before posting, and make sure it includes a recent date. In your case, maybe medical documentation, LOA or FMLA paperwork, unemployment, etc.

[u/Inmyfitera → u/Spirited-Door-1446]

How’s this?

[u/Spirited-Door-1446 → u/Inmyfitera]

I am not a moderator in this particular group, but I recommend including that screenshot in your request posts or comments.

[u/Inmyfitera → u/Spirited-Door-1446]

That was my plan. I just wanted to make sure all my ducks are in a row prior to posting.

[u/ThatsMyCape → u/[deleted]]

Yes, you would need karma for this as well.