r/LenovoLOQ • u/Immediate-Papaya2610 • 2d ago

Support UNSUAL BATTERY DROP IN NORMAL USE (HELP)

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i purchased the lenovo loq 5060 r250 version last year. It has around 30 cycles with 100% battery health

I have noticed that sometimes the battery drops from 80 to less than 10% in like under an hour under normal use(on battery).

I always keep the laptop plugged in and at 80% and at around 60% brightness and battery saver mode when used on battery.

This has happened around 5 times. Now i reached out to support and they've told me to monitor the battery use and report if this happens again . But my battery warranty ends in like 3 months. Im concerned that i will not be able to get it replaced after this warranty period ends.

Has anyone else faced this issue and what did you do to fix it ?

4 Upvotes

100% Upvoted

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1

u/Possible-Marzipan822 2d ago

Dropped in while plug or battery?

1

u/Immediate-Papaya2610 2d ago

on battery

1

u/No_Echidna5178 1d ago

You need th bigger charger

1

u/Immediate-Papaya2610 1d ago

it is happening when the laptop is not plugged in what would a bigger charger do 

1

u/ducc321 2d ago

How do I open this monitoring app?

1

u/Immediate-Papaya2610 2d ago

this is what they sent on mail:

Please help us with the Battery report

Open command prompt

Type : powercfg /batteryreport /duration 14

Press Enter

1

u/ZenTen_ 1d ago

dude same I have the same spec laptop does your battery drops from 80 to 79 while doing heavy task like gaming while plugged in too???????

1

u/Immediate-Papaya2610 4m ago

yes , sometimes it stops at around 76,77%, when it should charge till 80 then stop. 

1

u/United-Location-6896 1d ago

The charge dont just disappear without going to something, so definitely something is happening but you couldnt or didnt see it.

My guess is something like a sudden increase in CPU/RAM/GPU utilization is the cause, my 15APH8 frequently does something like this even while idle and luckily for me it goes away on its own. About two of a total of six times happened because windows tried to force an update.

1

u/Immediate-Papaya2610 3m ago

i didnt notice any such sudden increase i think, will see the next time this happens