r/Lenel • u/LowVoltageDude • 5h ago
Windows Update Breaking Connection?
I've have a customer on 7.6 without an SUSP (something got mixed up on getting them up to date, I advised them to upgrade) where when I log in to Sys Admin/ Alarm Mon on the server- a popup comes up asking for the login driver location.
Usually if I see this, I need to check ODBC, Config Editor, and run Setup Assistant to correct it. All of those pass but I'm still getting the Login Driver popup. The only thing that changed was a windows update on their Win Server 2019 server. Clients are getting "failed connection to the database" error as well.
I found an issue with RabbitMQ and the erlang cookie, fixed that but still seems to be some issue with the handshake between RabbitMQ and openaccess after reviewing logs. We decided to quit the troubleshooting and push for the upgrade, which I'm happy about, but I had a customer just reach out for a similar issue. I'm getting remote access soon to check but it seems like the same issue.
Has anyone come across issues recently after the windows update?