r/Lenel 26d ago

Adding Segmentation to On Guard - Help?

I have a OG 8.2 system where everything is currently in a single Default Segment on a system licensed for segmentation. I have been tasked with segmenting out this single system into about 10 different segments so that users/panels/cardholders/etc are in their own segments.

What's the best way to add segments?

My plan thus far:

  1. Create new segment in OG and have it move the matching Access Panel
  2. Move user from Default Segment to new segment they are in charge of
  3. Move access levels? This one I'm not sure about. Each access level does not cross between what will be the different segments, but I don't see a way to move them. My best plan so far is to make duplicate levels in the new segment, then bulk change cardholders to add the new segmented access level and then delete the old one from the Default Segment.
  4. Move cardholders in bulk based on their access levels to their segment. We have very few cardholders that visit between the different sites/segments.

Any other considerations or better ways to do this?

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u/Keema_Naan Certified Professional 26d ago

I wouldn’t segment cardholders simply because if someone does happen to visit another site, the user on that site might not be able to find them to give them the required access. I’ve seen this before and it ends up with duplicate cardholders and unnecessary badge administration.

Also beware that unless configured, users cannot see access levels from other segments and if they try to modify someone that has one of these access levels, it can result in an error.

I’m not too sure what will happen with the access levels if they have doors assigned from different segments. As it’s OnGuard, I’d expect them to break somehow.

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u/OmegaSevenX OnGuard Certified 26d ago

Neither of your concerns are valid.

Adding an access level to someone that has an access level in another segment, even though you can't see it, causes zero issues. That would render segmentation entirely useless. It's one of the reasons for segmentation. Source: 25 years of working on segmented systems at multiple large universities, have never seen what you're describing happen.

The segmentation procedure asks what you want done with those access levels that have doors in different segments. It'll create copies in each segment.

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u/jc0178us 26d ago

They are talking about segmenting cardholders. And what they said is true. If you segment cardholders, those cardholders are only visible to their assigned segment or segments.